IHG | Frequently Asked Questions
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Email or IHG® Rewards Club # PIN
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Forgot PIN
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If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address viawww.ihgrewardsclub.com/email.
IHG® Rewards Club # Email Address

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Create PIN
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IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
 
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Create Email
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Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
 

Frequently Asked Questions

Search our information center to find specific answers to many commonly asked questions. By browsing through our topics, you'll be able to answer your questions when it's most convenient for you.


IHG Corporate Information

Where can I find information about working at IHG?
IHG is the world’s leading hotel and hospitality organizations. Learn more about available IHG employment opportunities Link will open in new browser window. and join our team.
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Where can I find information about hotel franchising and development?
IHG is the world's largest hotel group by number of rooms. IHG franchises, leases, manages or owns, through various subsidiaries, over 4,500 hotels and more than 652,000 guest rooms in 100 countries and territories around the world. If you are interested in hotel franchise or hotel management services, please visit our IHG Franchising Opportunities Link will open in new browser window. page to learn more about joining our winning team.
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How can my organization become an IHG affiliate?
The IHG Affiliate Program Link will open in new browser window. provides your users with access to over 4,500 hotels and over 652,000 guest rooms in 100 countries and territories around the world. Join the IHG Affiliate Program now and start earning a percentage of consumed bookings generated from your organization’s website.
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