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Rated 3.3 out of 5 by 18 reviewers.
Rated 5.0 out of 5.0 by Great value, great location One of the best, great room size, clean and located close to airport, downtown. I stay here all the time...can't go wrong.. April 14, 2013
Rated 5.0 out of 5.0 by great place to stay Was there for medical reason's. .Easy drive to and from doctors Two place right out the front door to eat and gas up. Room was vey comfortable and quite. Staff was great and housekeeping was fast. April 13, 2013
Rated 4.0 out of 5.0 by Comfortable stay - limited breakfast My friend and I chose this hotel for its location and for the in room microwave and fridge; and for the buffet breakfast as we were traveling for a half marathon race. The room was excellent, well appointed, spacious and comfortable. The housekeeping was excellent. The location is okay - definitely need a car, even to get to the light rail. There is no shuttle. The breakfast buffet was just okay. The oatmeal option was to make instant only with a carafe of hot water - no microwave downstairs. The self-operated laundry was good. My only gripe was there was no staff around when we checked out at 6:30 am. March 30, 2013
Rated 3.0 out of 5.0 by Nice rooms BUT bad parking Parking is horrible. Spaces are too small, compact and tight. I am sure I have dings from people on parked on either side of me. If you aren't parked by 7:00pm or if you leave after that, getting a space close to the front door is not possible; leaving you to park close to the highway frontage road behind a gas station with no direct view from the hotel. I will not stay here again. Platinum rewards Member March 26, 2013
Rated 4.0 out of 5.0 by Nice and clean The hotel is nice and clean and the rooms are bigger than usual. Everything was great but there could be more variety for breakfast. I would also appreciate real flatware instead of plastic and real glasses and plates instead of paper/foam... but still it was a wonderful experience. March 20, 2013
Rated 1.0 out of 5.0 by Worse experience at a Holiday Inn Express I booked several rooms for myself and others in the company who were attending a trade show. Ran into difficulties when we tried to change arrival dates and had to book a separate reservation for the additional night. My assistant confirmed with hotel this would be ok. I arrived and they confirmed that both reservations were there and would be consolidated. Went to the room and the painters were there. Why did the front desk not know painters were there? They put me in another room, the next day they said I had to move to even another room. Found the staff not helpful during the stay in many situations. One of our team was delayed when his flight was cancelled. We told staff to hold his room to arrive first thing the next morning. They said they would, but in fact, the did not and he arrived next morning with no room available because they gave it away. To top it off, I was told on departure that I would only get Priority Points for the first night and not the other four nights. I am usually very happy with Holiday Inn, but this was the worse ever. March 7, 2013
Rated 5.0 out of 5.0 by Nice Hotel and Comfortable This was a nice hotel, I enjoyed my room and service by staff. March 4, 2013
Rated 1.0 out of 5.0 by Poor service The staff not very accommodating. I felt like I was taking up there time. I am a gold member they had nothing to say. The hot tub was not hot. I will be staying the Dallas area a lot, but it will not be there. February 28, 2013
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