English
Dallas Central - Park Cities
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-214-7506060
Hotel Fax: 1-214-7505959
Hotel Fax: 1-214-7505959
Rated 3.9 out of 5 by 39
reviewers.
Rated 4.0 out of 5.0 by Teacher17years Perfect for a Presidential Library
The hotel was clean and inviting. The staff were friendly & helpful. It was just a short 5 minute walk from the Presidential Library which was perfect. Also a few restaurants about a 10 minute walk away. Perfect if you don't want to drive. The only downside is that the breakfast buffet was about $10. Other than that- everything was great!
June 8, 2013
Rated 5.0 out of 5.0 by MamaDenaK Perfection!
Our stay at your hotel was perfection! Staff was super helpful, location was perfect for what we wanted to do and see, and can we talk about that bed?????? The most wonderful night's sleep I've ever had! Couldn't have asked for a better experience!
June 7, 2013
Rated 5.0 out of 5.0 by rugrat6336 Great location & comfortable roiom
Good location. we visited Bush Presidential Library, Fort Worth, downtown Dallas, and departed for ABQ. Your location was right on.
I liked the reading lights on the bed headboard. Nice touch.
June 4, 2013
Rated 3.0 out of 5.0 by SuzQ Noisy Airconditioner and left dirty dishes
Though the room was very convenient it was not all that comfortable. It had an incredibly noisy airconditioner unit that came on when needed and blasted away until air temps returned to set level. Woke me up the first night.
Had a glass of wine and brought it up to my room from the bar so I could get a couple things done while sipping on it. Next day, when I returned to room, dirty wine glass was still sitting near ice bucket. Did the same thing on second day. Third day, now I had two dirty wine glasses in my room. Only made me wonder what else was not done, if dirty dishes could not be removed from room. Yuck!
May 28, 2013
Rated 2.0 out of 5.0 by 41Jim Needs work
Closet door mirror broken, toilet loose on the floor, tub drain not functioning correctly. Supposedly the property was recently remodeled. Really?
May 25, 2013
Rated 2.0 out of 5.0 by tennistime Bait and Switch
I booked this hotel online and received a very competitive price. However on the 8th day of my 10 day stay, the room rate was more than doubled for the last few days of my stay. The rate I originally had was guaranteed to me for the entire stay AND that rate was available. But the Manager of the hotel arbitrarily increased my rate due to other activities taking place in the area (SMU graduation) to maximize his profits. I was not notified of this rate increase until check out and I explained my situation to the Manager. He made it clear that he was not interested in my satisfaction, but much more interested in reprimanding the hotel staff for not notifying me of the rate increase. This left an overall bad impression for a stay that was otherwise extremely pleasant.
May 24, 2013
Rated 5.0 out of 5.0 by DallasVisitor Fine Hotel
The room was comfortable, cool, clean, and attractive. There were lots of electrical outlets, which Is really helpful when traveling with cell phones and other electrical equipment for each person. The public rooms for the event we attended were also comfortable and cool, and the food was excellent.
May 24, 2013
Rated 3.0 out of 5.0 by bath70 Comfortable and good value
The rooms are comfortable, but he air conditioning blows directly on the bed. The complementary breakfast was very good with plenty of food that I could eat. Hot food and not just pastries. The WiFi signal in the rooms is very weak making it difficulty to get a connection. I talked with the Marketing Manager about getting the SMU rate and she approved. However, when we checked out, we were charged the original rate and the front desk couldn't change it. However, when and if we return to Dallas, we will consider the HI at SMU. Overall, it was a good stay.
May 24, 2013
