Rated 5.0 out of 5.0 by knightjcb Great Stay!
The service at this hotel was fantastic, especially Nadia at the front desk. She was friendly and helpful on the phone when I called for an airport pickup, and informative during the check in experience. This is the first time I ever had a desk agent walk from behind the desk to escort me into their lobby and point out features of the hotel! The room was very clean, spacious and up-to-date. Overall, I had a great stay.
June 5, 2013
Rated 5.0 out of 5.0 by Jums execellent staff and service, atmosphere very nice
Great hotel and interior space. I especially appreciaed the excellent service at the restaurant. Latonya stands out. She was out server. A lovely, warm person who made a difference to our stay. The rooms are big and the beds are better than most hotels.
May 30, 2013
Rated 3.0 out of 5.0 by Snow4vail NIce fitness room.
The staff was very friendly. The hotel restaurant food was below average. It was lacking in creativity and just not very good. The elevators in this hotel were EXTREMELY SLOW. I was there for a 5 day stretch. My schedule had me coming and going several times during the day. The cleaning staff, although hard working and very nice, were constantly using the elevators. There should be a service elevator for them to use. I rode the elevator with cleaning staff carrying bags of trash, pushing carts of towels & linens, pushing vacuum cleaners to other floors. They were stopping on every floor on the way down & up. This was quite an inconvenience for me, other guests, and for the cleaning staff also. Definitely a reason for me to not recommend this hotel and avoid staying here again.
May 7, 2013
Rated 3.0 out of 5.0 by bp1234 Restaurant staffing
I stayed at the CP in April of 2013, attending a corporate conference, the meeting rooms were nice, but very chilly.
The restaurant staff was not attentive at all, had to get up from my table and go looking for them to get coffee and water refills, the breakfast buffet was horrible, the food was cold and not at all fit to serve to guests. The evening meals that were served in banquet rooms were delicious, hard to believe that the same kitchen did the preparation for the buffet and banquet rooms.
May 6, 2013
Rated 5.0 out of 5.0 by vica Wonderful, well-kept property with a wonderful staff!
We really enjoyed our stay at this hotel...everything was excellent..from the room to the staff.
May 5, 2013
Rated 1.0 out of 5.0 by nehuntress Dirty
The bathroom had a dirty washcloth on the floor when i arrived. I mentioned this to the front desk. They took no action, just thanked me for letting them know.
The shower had black hair still stuck to the wall.
The area where the fridge should have been was empty.
I would not stay here again.
April 23, 2013
Rated 3.0 out of 5.0 by why1 Just trying to sleep....
Really did not expect, or appreciate, the cleaning service knocking on my door at 9:00am. Especially since I had the DO NOT DISTURB sign on the door! Otherwise, comfortable, a little worn & tattered, but clean.
April 13, 2013
Rated 2.0 out of 5.0 by natasha13 Guest Rooms smell like Mildew or Musty
The staff were friendly and the bed was comfortable. The guest rooms smelled very musty or like mildew on my recent visit. I would have requested a room change but the hotel was booked for the night so this was not an option. I can tell the hotel has undergone some recent updates however it seems some corenr may have been cut along the way. The smell will need to be addressed before i consider this hotel again.
March 25, 2013