Rated 2.0 out of 5.0 by Txtoolman Loud Room
The second night we stayed we were very upset with the fact that our room was directly above the banquet room. The music was so loud that we felt it through the floor. I called the front desk and asked them to do something about it. They did get them to turn it down some but it was still loud enough that we still felt the beat of the music. I asked the front desk for a discount at check out and was told that they would have to have a manager call me. I still haven’t heard anything from them.
June 7, 2013
Rated 5.0 out of 5.0 by Yvonne54 Family
We stayed at the holiday inn express for my mom's first cousin Mrs.Eula's 80'th birthday party.The service and staff were great.I slept great in the king suite.The breakfast was great.
June 7, 2013
Rated 4.0 out of 5.0 by Radf Awesome place to stay
We had a wonderful stay at the Holiday Day Express in Desoto. staff was AWESOME. Room was large and clean. Only problem we encountered was there was a birthday party the last night of our our stay and we happened to stay in the room above the party. Heard a lot of noise until 11:00 p.m. Other than that the stay went exceptional well. Will definitely stay there again.
June 3, 2013
Rated 5.0 out of 5.0 by sandy990 excellent service
thank u great services love it i will definetly come back and have fun
May 22, 2013
Rated 4.0 out of 5.0 by IrishJim Great experience with only one complaint
My twelve-night stay in this excellent facility was a good experience. The room was very quiet, even with the lobby and meeting /group areas just down the hall from it. Staff was always friendly, the room was well-equipped and comfortable, and the hot breakfast was great.
My only complaint was that the carpet, despite being vacuumed daily, had obviously not been cleaned in a very long time. Taking off my shoes in the room after each day's work and meetings, the soles of my white socks would almost immediately become black from just walking a little on the room carpet.
May 7, 2013
Rated 2.0 out of 5.0 by unhappyplaitnummember housekeeping needs MUCH improvement
out of 7 days 3 days i had no housekeeping come to my room. bed not made towels not changed wet towels not removed. One day i could understand maybe they thought my room was empty, i went to the front desk and said my room wasn't made up and that i needed new towels. person working front desk didnt even ask what room i was in? then the next day it was cleaned then after that it was not cleaned and again the next day not cleaned.
besides that hotel is very nice. i stayed there the week before but after this last visit i will not be returning to that particular holiday inn.
also doors have an auto dead bolt. this makes the doors very loud when closing then. many people slam them to get the doors shut. not a huge deal but a little annoying.
May 6, 2013
Rated 2.0 out of 5.0 by RoomForImprovement New but not the best HIExpress
Upon returning to the room two out of our four days, the coffee pot/maker was not cleaned.
The bed was very soft.
There were not enough newspapers, even early in the morning.
There was no recognition as a PC member.
The breakfast staff were very friendly and helpful.
May 3, 2013
Rated 5.0 out of 5.0 by dewdrop great beds and pillows
This facility was one of the best Holiday Inn Express we have stayed at, and were given an upgrade to a suite without asking for any.
Exceptional nice at a very good price.
April 27, 2013