Rated 5.0 out of 5.0 by Bootneck Great experience
I have been amazed at the standards achieved in this hotel.
I have avoided Holiday Inns for two years now and have also closed my companies corporate account with this chain, I may now have to revisit this decision. We were very surprised at the standards here after we needed to stay here only for the location.
We will definately use this hotel regularly now, Bed was great as was the room and breakfast was everything and more.
Staff friendly and helpful, what a change from the usual rude morons at most UK budget hotels.
May 17, 2013
Rated 5.0 out of 5.0 by AlunP Excellent Business Facilities, Accommodation and hospitality
I stayed for two nights and 2 days using business services (team meeting); team 121 meetings a group meal and individual stay. All were excellent (especially Steven on the Bar and Paul porterage and conferencing). I would highly recommend using the facilities for business and pleasure. The hotel is a credit to Nigel (General Manager).
May 15, 2013
Rated 5.0 out of 5.0 by Nick63 Wonderful Doncaster!
Why aren't all chain hotels like this one?
From being greeted by a smiling Jacqui on reception - for whom nothing was any trouble - to the room maid, the whole staff experience was excellent. Add to that a really comfortable room, good looking hotel and grounds and what more could a traveler want?
You guessed - good food and drink. This was supplied by friendly staff in a delightful restaurant. Dinner was served leisurely and yet promptly. There was also a good selection of wines and other drinks. Breakfast, although the usual buffet was was very well presented with only one slight black mark - watered fruit drink - a pet hate of mine!
All in all a great experience. The general manager should be complimented for his staff's performance and the overall appeal of the hotel.
I shall definitely be returning as soon as I can.
May 9, 2013
Rated 1.0 out of 5.0 by PCPM Great location - Dinosaur reception attitude
Oh dear, yet another hotel that believes that an upgrade is a 'freebie' and not part of a loyalty reward scheme! Do not expect an upgrade if you are a Platinum Reward member - the reception staff were adamant that they were full even when I showed them on my phone that rooms were available INCLUDING upgrades! No doubt the manager will reply that there was a glitch in the system - they usually do! But if an upgrade is available to purchase then it is available as part of the Loyalty scheme - simple!! The Priority Club is currently making big noises about major improvements to the scheme in July - I think they would be better going back to basics and sorting out the dinosaur attitudes of admittedly a minority of their reception staff. I can not comment on the food as I decided to take my meals outside - my way of returning loyalty! I won't be returning.
April 24, 2013
Rated 5.0 out of 5.0 by Sotty A wedding weeekend
I booked into the hotel for a family weeding and stayed 2 nights, thew breakfast was excellent, the facilties(swimming, gym amd sauna) were all great and easily avialable.
We had an evening meal on our first night and for 4 people thoughtbit was good VFM
I found the staff very helpful, friendly andoverall I would recommend this hotel in fact we are going to use this hotel again at an upcoming family function that is being held elsewhere , tis is how highly I rate me stay
April 12, 2013
Rated 4.0 out of 5.0 by 123abc123 Lovely king size room
Great room at an affordable rate. We attending a lovely wedding in April and choose to stay in the hotel too. Room was lovely (too hot on arrival, but ok once heating was turned off) bed was comfy etc. would recommend to any one including families
April 12, 2013
Rated 5.0 out of 5.0 by Camus Comfort, good food and service.
This must be the best hotel in the group! Very comfortable and the food was excellent. All services were excellent and I can't wait to stay again. I did not manage time to sample the pool and gym but will definitely be back!.
April 10, 2013
Rated 5.0 out of 5.0 by DurkinK A home from home Hotel
When you stay in hotels around the country for work, it is essential to be comfortable and relaxed. This hotel offers great service from the minute you arrive from Michelle and the reception team. The rooms are always clean and well organised, this allows great working space with internet connection within seconds. The restaurant and room service food is always consistently good and importantly hot and fresh. Breakfast is excellent with a large selection of hot fresh food and a continental selection to tempt you. Mr Dibb, General Manager is almost a friend, regularly available to meet you with a hand shake and a general friendly conversation about work and family life. For me, this is by far the best Hotel I stay in each week and regularly recommend to colleagues and friends alike. Well done
April 2, 2013