Rated 5.0 out of 5.0 by LuckyGrad Pleasant Stay
Although we were only there for one night, everyone made us feel at home. Our room was clean and the bed was very comfortable and fresh. The complimentary breakfast items were execllent and I can't stop talking about the great warm cinnamon buns.
May 16, 2013
Rated 5.0 out of 5.0 by Alma50 Great service & comfortable bed.
Friendly & helpful service @ front desk, as well as other staff members. Appreciated the little extras in the bathroom. Everything was fine ie the bedroom. We plan on stopping again next year on our way and from Florida. Thank you. Have a good year.
April 23, 2013
Rated 2.0 out of 5.0 by van123 no hot water and no food
I have stayed at many Holiday Inn Express , and this one is not run well. My husband went to shower and shave, no hot water. They had turned off the boiler. This was not the first time it happened. The kind lady at the desk said it had happened previously that week. Then get it fixed!!!!!!! Went down for breakfast , no coffee. Every Holiday Inn Express I've stayed at had 4 containers, here was 2 and she didn't even keep them filled. This is at the peak of breakfast. The attendent is filling up the mints by the front desk! Hot food, almost empty , and they are cold. I have to say the lady at the front desk was very understanding and trying to do her best to appease people. Definitely won't stay in that particular hotel again.
April 18, 2013
Rated 5.0 out of 5.0 by metfan86 excellent
always have had an excellent experience when stopping between long travel. Staff friendly, and very helpful
April 11, 2013
Rated 1.0 out of 5.0 by Austin12315 learned from this experience
wow. This hotel is in need of a makeover. It was so old. I spent the previous night at another Holiday Inn Express which was either newer or recently updated - - wow - - i learned next time to inquire on when the hotel was built because there was a huge difference. This hotel looks and feels old.
I first got ticked at this hotel because when registering, the staff member forced me to get my license plate number. The previous nights hotel - also a holiday inn - did not require it. This hotel was booked because of an accident on the hwy so I had to park pretty far away, carrying three bags of luggage and dragging two kids (one newborn and one two year old) with me. What annoyed me is the staff member said he needed it because there were "some incidents previously." That implies to me that he didn't trust who I say was in my room was actually in my room. Like I was bringing more people to my room then stated. And the fact I had to drag that much luggage and my humanoids around to get the six letter # didn't help my mood.
When we first got a room, it smelled like urine. Not in any way an overstatement. It smelled like stagnant and fermenting urine. We requested another room and were "upgraded" to a suite. The "suite" is a joke. I saw very little difference between the "okay" two bed room to the "fancy room" - - a $50 mini fridge and a $200 couch and a much bigger room, which felt empty because there was nothing to fill the bigger space. The only thing that stood out to me was the TV was much further away from the bed - because the room is twice as wide yet the tv is the same size as the other rooms, so we had to squint to see it.
In the AM the breakfast was so so. Better at the last hotel (Also H.I.E.).
As a last note, they didn't unlock the pool until we hunted down someone and asked - about an hour after the pool was to be open.
April 6, 2013
Rated 5.0 out of 5.0 by wnl1001 NICE FACILITY
Enjoyed the stay at Dublin Holiday Inn Express. Would stay there again.
April 4, 2013
Rated 5.0 out of 5.0 by WVtravelers Highly recommended!
Beautiful hotel, reasonably priced rooms, and courteous staff. We will definitely be repeat customers:-)
March 9, 2013
Rated 5.0 out of 5.0 by NIVRI Very cooperative staff
The ONLY thing that was BAD about our stay at the Dublin, VA. Holiday Inn Express was the weather.
We were informed that there was going to be fairly good snowfall, hail, ice and the roads may be in the form of a 'black ice' condition.
The breakfast food selection was appealing, the staff and their service was great and we will definitely stop there in the future.
A very nice quaint town with good dining restaurants.
March 2, 2013