Rated 4.1 out of 5 by 41
Rated 5.0 out of 5.0 by Jim1972 Awesome hotel
Will definitely be back? Great value for the money.
May 20, 2013
Rated 4.0 out of 5.0 by marytnurse excellent service in an ok hotel
all the staff (and i mean all of them!) were exceptionally attentive and helpful. the lobbies and accoutrements were nice. the rooms were in need of some upgrading (whirlpool didn't work for example), and the mattresses could have been more forgiving. very clean. i stayed for business and it was wonderful going 'home' to see people so interested in making my stay nice. quiet rooms.
May 18, 2013
Rated 3.0 out of 5.0 by Chris8 Neat location, but unclean room
This hotel is located in a neat area of DBQ, however one of the two beds in my room was covered in hair when I took the sheets down. Its apparent the sheets were not washed in between guest visits. I was greatful the other bed was OK as it was midnight when I discovered this issue and I was too tired to deal with it. I was not asked how my stay was when I checked out, otherwise I would have meantioned it.
May 12, 2013
Rated 5.0 out of 5.0 Excelent
Modern, spacious room with exceptionally friendly helpful staff.
May 6, 2013
Rated 5.0 out of 5.0 by Eddie69x2 Bowling Tournament Weekend
Once again an above & beyond effort by the hotel. It made for an incredible weekend! The only minor glitch was on Sunday morning when a janitor type guy had to man the front desk for about an hour & he couldn't answer any questions. Otherwise, perfection!
May 4, 2013
Rated 5.0 out of 5.0 by Caryn23 Nice staff and perfect location.
Enjoyed the staff from the minute I checked in. Also love the shuttle to and from the casinos. We ate in the bar and the food was excellent. Good job Holiday Inn.
May 3, 2013
Rated 4.0 out of 5.0 by MAGGuy Deposit
The only thing that disappointed me on this stay was being charged a deposit on my company credit card as a retainer and then being charged a final balance upon my departure. As a Platinum Elite member I can say that this is the only IHG brnad motel that has done this to me and it has created major problems with balancing my expense account on a day to day basis for room rate and tax.
The staff was great, the food was great, the stay was great but I will not stay here again based on how this has been billed and the problems and time it has created for me.
April 30, 2013
Rated 4.0 out of 5.0 by KaNock Nice Hotel
We stayed only for 1 night, but the staff showed how willing they were to assist and or give adivice and watch out for thier patrons. they were curtious and attentive. My only complaint about the visit was also one its strong points. they offer a 24hour van service. This is a GREAT feature of this hotel. My only complaint is one time it took aver 45 minutes for them to pick us up and we actually took a different service at that point. However, i am assuming that was a fluke.
Still recommend this Hotel!!!
April 19, 2013