Rated 3.5 out of 5 by 6
Rated 3.0 out of 5.0 by mwaoxo Good Hotel
The hotel was clean. I was received well, no fanfare, but the host was efficient. I am a platinum member and did not receive the usual goodie or welcome bag, I found that unusual.
Good stay, room was clean.
The lady that helps with breakfast was very hospitable and service oriented, she was charming in that respect.
March 4, 2013
Rated 5.0 out of 5.0 by skygazer overall experience
staff was superb!!!!
breakfast person waas both helpful and interested in you as a satisfied guest.
pancake machine is great
February 1, 2013
Rated 2.0 out of 5.0 by Wynne Not so good stay this time
This was the first time staying at this location that I wasn't totally satisfied. The first room that I was given had an issue with the television, it was blurry and didn't work, per the attendant at the desk it was possibly the remote so we changed it out however it still didn't work, as a courtesy and good customer service I was changed to another room which was said to be an upgrade from what I had. Once I got in this room, I decided to take a shower however the water in the shower only go warm, but the puzzling thing was that it was coming out super hot in the sink. Besides those two things the stay was great, the night attendant displayed great customer servie.
February 1, 2013
Rated 5.0 out of 5.0 by Lifelongdieter Friendly staff and clean rooms
I've stayed here several times and would recommend it. Workout room is a little sad but has a treadmill and bike that work and indoor pool was not open. Overall, clean hotel in quiet area.
January 20, 2013
Rated 4.0 out of 5.0 by ColoradoMom Pleasant Staff. Nice beds.
The room, beds and bathroom were all very good and clean. The staff was very friendly.
Things that could be done better: In the exercise room, two of the three items were not working properly or at all. The breakfast, which consisted of standard fare for HIE, lacked any freshness. There weren't even bananas everyday. I would like to see more variety in healthier options. At least keep standard items like oatmeal and honey in stock. Apples last a while.
January 2, 2013
Rated 2.0 out of 5.0 by Columbialady Not ready
Sent up to rooms but they were not prepared or clean. One was finished and after standing in the hall one was prepared and then the other. Should have not been sent up and the room should have been ready
November 4, 2012