Rated 3.9 out of 5 by 12
Rated 5.0 out of 5.0 by dillohunter Comfortable stay
Everything was satisfactory and would recommend this property.
May 10, 2013
Rated 5.0 out of 5.0 by Jen6179 Wonderful Staff
This hotel has by far the most wonderful staff of any hotel I have stayed in. Very professinal while also being warm and welcoming to guest.
April 17, 2013
Rated 2.0 out of 5.0 by Sweetsue Poor excuse for H.I.E.
we were quoted one price but charged almost double because we were upgraded to a suite as we are Platium Elete members. The price was corrected after we checked out. Had to call customer services. The owner was there but did not come out and talk to us and straighten out our charge. There was no manager on property as they did not have one because they were getting a new one. The girl at the front counter was very nice but couldn't do anything about the charge. We did not eat there because the lady fixing the food was coughing over all the food and not trying to avoid it. Not even turning her head or covering her mouth.
April 11, 2013
Rated 1.0 out of 5.0 by CajunDancer Terrible Service
As a :Priority Rewards customer I would expect good customer service. Usually we are given a little goodie bag and friendly service....Did not even receive that! We booked a month in advance and were told ALL rooms were Non smoking. When we checked in -Nonsmoking room reeked of smoke-when I informed management they said they were unable to move me to another room. They did not do anything-did not even offer air freshener...
And the room was not as clean as we usually expect.
So much for Customer service,.....much less priority customer service! Ha!!
April 7, 2013
Rated 4.0 out of 5.0 by LSU1988 Bit noisy this time
I've stayed at this hotel a number of times before as it is the newest one in Eunice. Was put on the 2nd floor this time and there was quite a bit of noise. The doors to the rooms all seem to "slam" shut and that noise from the hallway woke me a few times. In addition, I could hear people walking around on the 3rd floor as well as the TV in the room next to mine. Apparently, their TV was on the same wall as my bed's headboard.
Will definately request a 3rd floor room for any future visit.
Was disappointed that the new-fangled-pancake maker was once again broken. #It was broken on some previous visits as well.# Wish they would go to just an old fashioned waffle maker b/c there isn't much that goes wrong with those.
The staff was really nice and helpful whenever I had a question.
April 6, 2013
Rated 5.0 out of 5.0 by TRez Friendly staff
We were in town to watch Kellogg Comm. College play against LSUE. The staff always greeted us with Hello and a smile. The front desk gal, Amber was especially friendly. The weather wasn't as warm as we had expected and she was always willing to make us coffee to warm up and gave us directions to some locations. She, despite being sick, went above and beyond. I hope that when we return next year that we stay in this hotel and that Amber will be behind the desk !!
March 8, 2013
Rated 1.0 out of 5.0 by FFFFFFF Rude Management
The management in the hotel is rude, snotty and unreachable most of the time. They don't mind going out of the way to offend the guest.
March 1, 2013
Rated 4.0 out of 5.0 by DLou17 Eunice LA
Cozy small hotel but neat and clean. Great location and close to my project.
January 26, 2013