Rated 5.0 out of 5.0 by Weekend15 great experience
Jacob and the staff were quite accomodating. This "converted" Indego hotel has a contemporary look and feel. While the hardwood floors are interesting...and a bit loud, our stay was pleasant. Even the cleaning staff went out of their way to help us with finding ice when we left by taking us to a different floor to personally show us where it was located...that is service!
Breakfast was good...exactly what I would have expected at a Holiday Inn Express.
This is certainly a Holiday Inn Express with flair, and I am planning to stay here the next time I visit Indianapolis
April 28, 2013
Rated 4.0 out of 5.0 by misterjj Nice, but a little loud.
Nice, newer place in convenient location. My view from the room was of the Walmart loading dock which can be loud in the morning.
It's a small thing, but the industrial toilet paper holders added a real touch of low-class. The 3 molecules thick toilet paper was worthy of the worst public bathrooms as well.
April 6, 2013
Rated 5.0 out of 5.0 by wendysh96 Very clean and modern appearance
Room was very clean and bed comfortable like always, but what I love most about Holiday Inn Express is the free hot breakfast in the morning. There is so much to choose from from eggs, to biscuits and gravy to the best cinnamon rolls you will ever taste at least I think so. :)
April 4, 2013
Rated 2.0 out of 5.0 by Syracuse2 Very Noisy
The room itself was very comforable but we did not get much sleep due to all the noise from rooms above us. Called the front desk twice but the noise continued.
March 25, 2013
Rated 1.0 out of 5.0 by David201303 Poor accommodations.. poor review experience
1. Slow and noisy elevator.
2. Elevator broke down on 2nd day. At least then it wasn't noisy!
3. Hardwood floors in room echoed every sound from above room, (Footsteps, chair rolling across floor,... etc.)
4. Background music from lobby echoed in the room and I had to call the front desk twice (midnight and 1/2 hr latter) to have them turn it off.
5. I had to submit this review twice because I mentioned the name of the hotel chain that purchased the original location. It wasn't like I was able to amend my first review, I had to do it over from scratch. That being said, what does that tell you about how serious they actually are about the "Customer Experience." I think most people would just give up.
6. I will not be staying there again.
March 24, 2013
Rated 2.0 out of 5.0 by Dmmehmen Not a very pleasant stay
When we arrived at the hotel and got our room we noticed it did not have a bath tub. After talking with the front desk we were notified that there were only 4 bathtubs in the entire hotel. This was not mentioned when booking the room. When taking a shower there was extremely low water pressure. The hotel overall was extremely hot around 85 including in our room. Overall I was not very impressed with this hotel.
March 22, 2013
Rated 5.0 out of 5.0 Summary
Really like the new hotel. Very comfortable, nice staff, and very attractive rooms. Well Done
March 15, 2013
Rated 5.0 out of 5.0 by Fordor Beautiful Decor
I loved the beautiful contemporary decor of both the guest room and lobby/breakfast area. Mattress was very comfortable. The occasional chair was good. Lighting was excellent. I do miss having a refrigerator in the room though.
As Priority Club members, we were given one bottle of water for two guests. No treat or goodie bag. No coffee in the lobby and no cookies of fruit in the evening like many other Holiday Inn Express offer. After a long trip, it would have beeen nice.
I was pleased that they offered a Krispy Rice cereal for a breakfast selection. I look for UNSWEETENED cold cereals (nothing with sugar or sweet raisins) and was glad that there was an appropriate choice.
Everything else was very nice. We would definitely stay here again.
March 8, 2013