Rated 3.0 out of 5.0 by Rob52 Dirty Carpets, Broken Toilet Seat, Not Clean !
I travel a lot for business and stay at H.I. Express more often than not.... I would not recommend the H.I. Express in Fortuna, Ca. to anyone, you would be much better off staying at the Super 8 next door! My room had very dirty carpets, a broken toilet seat, someone's initials were carved into the bathroom wall with a knife, the TV would work some of the time. A totally bad experience. I told the morning clerk at the front desk about the issues I experienced but he did not seem to concerned and shrugged it off. Check-in clerk did not recognize my Priority Club status nor did he offer any water or snacks. VERY UN-HAPPY BUSINESS TRAVELER!!
June 11, 2013
Rated 1.0 out of 5.0 by Cm526 Facility reveiw
I was very disappointed with this facility.
It was not a Hotel it was a Motel.
The phone in teh room did not work, and there were homless people rumaging thru the garbage.
I was nervous to leave the room in fear that someone might break in
Holiday Inn should be appalled to have this facility assosited with the brand
May 30, 2013
Rated 5.0 out of 5.0 by rimaao impressed
Clean & spacious room. Has everything you need. Very friendly staff in person and over the phone. B-fast is OK, but can use more choices. Would definitely go back.
May 25, 2013
Rated 4.0 out of 5.0 by Giantman7 Quiet
It was pretty quiet that night and i had a good dinner next door at the brewpub.
April 25, 2013
Rated 5.0 out of 5.0 by steph1982 Awesome
Front desk was helpful, pool was great and breakfast was very nice. The only issue was no towels for swimming the first night. be was corrected the next day. Overall I had a wonderful time and would recommend this location to anyone who would like to spend time in the redwoods.
April 9, 2013
Rated 3.0 out of 5.0 by Familytravel Okay Stay
Hotel was okay but not up to normal Holiday Inn standards, I choose the Holiday Inn based on previous stays in other cities but this one does not compare. The service was good but the rooms were noisy and outdated. The pool area was fine but nothing compared to the photos and it was a little cold. If I had to be in Fortuna again I would not avoid this hotel but I would be willing to travel a little further from my destination to find something different.
April 6, 2013
Rated 3.0 out of 5.0 by FrequentFlyerMatt Motel-style HIE
This hotel was cheap, so I had low expectations. This is the first HIE I have stayed at that had the entrances to the rooms on the outside and no elevator. It seems like it had been some sort of motel that was converted over to a HIE.
The gentleman at the front desk had us in a second floor room, but when we realized there wasn't an elevator, he moved us into a room on the first floor without any issue. Usually I wouldn't care, but we were in the middle of a two week trip and had some heavy bags.
One nice perk to this hotel was a discount at the Eel River Brewing Co that is within walking distance.
One complaint would be the lack of breakfast options. I recall them being out ofbananas and I don't think they had a pancake maker like most HIEs.
March 24, 2013
Rated 3.0 out of 5.0 by JohnnyCG Hotel fine, staff not so much
The hotel was a normal HI Express facility near the freeway and a small conference center. However, the rooms are quite dark because the covered exterior walkways have "arches" that block much of the light. After checking in, I realized that I had been given the one room in the hotel that was smaller than all the others, as it had a mechanical closet taking a chunk out of it. Since I needed to work in the room, it was an inconvenient feature. I immediately asked to move to another room, but the desk clerk became surly and told me that the hotel was booked and there were no rooms available. I noted that the parking lot was nearly empty, and that it was early in the day, meaning that the rooms had not all been assigned. I also noted that I was a PC Platinum level and that would entitle me to a room upgrade if available. He rudely repeated himself and incorrectly told me that upgrades for Platinum members were only available if I called three days ahead of time. When I saw him again the next day, he was unfriendly and glared at me. I did not feel welcome at this hotel.
Luckily, this was not characteristic of HI staff, or I would stay elsewhere when I travel.
March 22, 2013