Rated 5.0 out of 5.0 by lrt28 great service at check-in. no unpleasent surprises!
Peter was very helpful and went beyond His title to make Us feel comfortable. The hotel was under renovations and He made sure everybody was pleased..Always a plus!
June 14, 2013
Rated 4.0 out of 5.0 by FLVisitor Friendly Staff
Everytime I visit this the Malvern area, I stay at this hotel and the staff always greets me with a smile and courtesy. The rooms are what you would expect for this level of hotel but they are undergoing a renovation so that is a plus. The location is great for what I need...close to work, grocery store, retail shopping, and restaurants.
June 11, 2013
Rated 2.0 out of 5.0 by Willy3 Reasonable place to stay - just not good this visit
I stayed previously at this site and it was excellent.
This time staff wa sless than brililliant.
Breakfast options were poor; staff disappeared -pancake machine was inoperable and staff (older cranky woman) was unpleasant.
Went to find staff an dfound front desk had no covering staff; really bizarre. No staff for several minutes?????
Anyway I woudl stay there again; I just hope the weekend staff gets its act together.
Note Saurtady check in wa sfine. It appear sto be Sunday staff had a bad hair / personality day.
June 7, 2013
Rated 1.0 out of 5.0 by jlecomte Poor overall
Hotel is dirty, elevator is a service elevator, room smell cigarettes, ceiling is falling down in the bath room. construction noise very early for a saturday.
June 6, 2013
Rated 4.0 out of 5.0 by Evan924 Trip to Malvern
The Holida Inn Express in Malvern is my favorite place to stay when I travel to Malvern. I am a Siemens employee so the close proximity to Siemens is a huge advantage for staying at Holiday Inn. Also, the free breakfast has a wide variety of options which is beneficial to me since I end up staying there a week at a time. Theya re currently under going some renovation, which I did not hear much of when I was there which is good. The rooms do need updated, so it is great to see a hotel that is investing in a remodel like this one. The rooms are quite spacious with a fridge and microwave which is once again very convenient for someone like me who stays a week at a time. All in all, when the renovations are done on the rooms, I think that it wil make the Holiday Inn Express stand out even more than it already does.
May 22, 2013
Rated 5.0 out of 5.0 by BplusJ Very enjoyable stay
No disappointments here. Clean, quite room, comfortable beds, and a complete hot breakfast. The motel is currently undergoing renovations and upgrading, so things soon will be even better!
April 12, 2013
Rated 4.0 out of 5.0 by Gilp Average, but acceptable!
I've stayed here many times and have seen the upgrades that have slowly happened. Now that there are restaurants and shopping nearby, the location is even better.
Lovely exterior and lobby. All updated. My room had not been upgraded yet, or so it seemed. I did notice that the carpet in the hallways had dirt in all the corners and the elevator was extremely slow. All the guests commented on this, but it's not that big of a deal.
The breakfast was very good with a variety of offerings.
I was not greeted as a Priority Club member. I was given any water or PC bag, which is usually done. Once I mentioned it, I was still not offered anything or even greeted with the usual "welcome back" or "thank you". Seemed odd and I wondered other than points, what was the point to being a Club member.
I would recommend, but there are lots of hotels in the area. I would price compare.
April 2, 2013
Rated 5.0 out of 5.0 by CurtA GREAT service
The people who work at your front desk are as helpful and friendly as any I have ever met.
April 1, 2013