English
Galesburg
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-309-3437100
Hotel Fax: 1-309-3437340
Hotel Fax: 1-309-3437340
Rated 4.5 out of 5 by 25
reviewers.
Rated 5.0 out of 5.0 by dsgredhead Great People
Ryan and the staff always go the distance in taking care of us. I have stayed here with family many times and have always felt at home. I recently had a small billing problem and they bent over backwards to help straighten things out. Very much appreciated.
May 12, 2013
Rated 5.0 out of 5.0 by MZPRE Amazing Customer Service!
I was so impressed with Annette, at the front desk. We've stayed at this hotel many times, and she always goes out of her way to make our stay enjoyable. Derek and Jackie also do the same. Since we have platinum status in the priority club, we are usually upgraded, but this time I preferred a room that didn't happen to have a refrigerator. I was fine with this. An hour later, much to our surprise, Annette showed up at our door hauling a refrigerator on a cart - all by herself! She wanted us to have one, so in addition to juggling her other duties, she went to the great effort of finding and bringing one to us herself! We had never experienced such spontaneous, exceptional service at any hotel before. The whole stay was great, but Annette's outstanding service was icing on the cake!
May 11, 2013
Rated 5.0 out of 5.0 by GramandGramps98 Service and Courtesy
We live in Oklahoma and have a daughter/grandchildren who live in Galesburg. We chose to stay each visit here and the service is excellent as well as the comfort and convenience of our room. The staff is commendable and takes time to answer questions on the area as well as prompt service of any needs we may have to enjoy our stay. We would recommend your "getaway" to be enjoyed here and have the home away from home with great people who share their own smile and customer service to make us feel welcome. THANK YOU:)
May 7, 2013
Rated 1.0 out of 5.0 by Tim6523 Keep driving
This location is in need of a makeover. I arrived in my room, sat down to relax and the order of smelly feet overwhelmed me. I called to be moved to a different room but was told they were sold out. The front desk said maybe it was coming from the connected room.I feel it was from unclean carpet. Needless to say I did not have a very good night sleep!
In the morning one person with a shirt that look like she just pulled it from the hamper was running the front desk and the breakfast buffet. they wer out of coffee and almost all of the food.
I wont be staying at this location again!
April 25, 2013
Rated 5.0 out of 5.0 by windrider Comfortable and friendly place.
A nice clean and friendly place to spend the night.
I little info, go to the end of the block and turn left to find the lot.
April 24, 2013
Rated 5.0 out of 5.0 by Madfrenchman Good location, nice folks
Nice place and great staff! Close to highway and my job.
April 20, 2013
Rated 3.0 out of 5.0 by Macy6 Noisy
The garbage truck came at 7:AM. Needless to say that was too early for a hotel. The lobby could use some updating and cleaning. Surprised to see bathroom vanity right at the door when you open it. Bed was comfortable. We felt it was overpriced.
April 2, 2013
Rated 4.0 out of 5.0 by emtp262 Be careful with your clothes
Never ran across this before. If you send laundry it returns the same day. It appears to be laundered at the property (Dry cleaning returns the next day!). I used the laundry ($5) - shirt returned promptly but not ironed. Used the iron only to have it transfer black debris to the white shirt. Yes, the irons are substandard in hotels EVERYWHERE and it is because of the guests but can't housekeeping check these?
March 22, 2013
