Rated 4.0 out of 5.0 by jcwkjw Pillows and adequate service
Overall the staff was friendly and made me feel welcome. The breakfast was good.
The pillows were a little lumpy. In the morning there were several people wanting to do something or pay for their rooms and there was only 1 person on duty. She was focused working with us one at a time but when there 3 people there, and she was still working with the first customer, I thought that there should have been some backup people to come and help at the desk on Saturday morning. Just a thought.
I was disappointed that the pool was not open yet. I heard that the YMCA is not good place to go so I did not use the free passes there.
June 7, 2013
Rated 5.0 out of 5.0 by Ger1019 Nice hotel
We travel to this city several times a year & always stay at the Holiday Inn. We have not had any major problems thus far. When there has been an issue, it was dealt with in a timely manner and with the utmost courtesy.
June 2, 2013
Rated 5.0 out of 5.0 by Ref08 Great Experience
Staff was very accommodating. Katie at front desk was very nice and helpful.
Was there for a NCAA D2 baseball tourney area is nice, room was clean, lots of restaurant's in area.
Only negative pool was closed for mid May.
May 24, 2013
Rated 5.0 out of 5.0 by DMSI 4 Star VIP Hotel
I was very pleased with the customer service and helpful management team at this location. The stay on this site was just as if we were at my own home and loved every minute of it. It was a very clean and well kept property but most of all it was the team of people serving my every needs that really made my stay a success.
Thank you much,
May 6, 2013
Rated 4.0 out of 5.0 by TheGeneral11 Surprised
For a Holiday Inn Express they did very well and I was surprised. They are trying to make themselves like their bigger brother a standard Holiday Inn. Evening reception was nice touch, even though the beer was a little warm. Had a room problem and they moved me to a two room suite. Sheets were a little old and had been washed many times- need to be replaced. Decent restraurants near by. Price seemed a little high for an Express- seemed like the price for a standard HI.
April 30, 2013
Rated 3.0 out of 5.0 by equipsale Ok Stay
Not recognized as PC Member and no gift bag.
Room AC seemed to cool ok but the room was humid.
Room fixtures are worn and aged. But housekeeping does a good job here keeping things clean. Morning breakfast host was friendly but the food offerings were lacking. Just average stay at best.
April 22, 2013
Rated 4.0 out of 5.0 by JHay Very clean & comfortable
Was impressed by the cleanliness. Also, great since we could bring our dog along. Very accomodating to pets, and he was even given a doggie bag.
April 12, 2013
Rated 4.0 out of 5.0 by trainernc Clean, Comfortable
Nice stay-friendly staff. My only issue was I had requested a 2:00 PM checkout when I booked the room and upon check in. The hotel staff wrote this down when I checked in, but didn't relay the message to the a.m. staff and they knocked on the door at 11:00 and then called at 12:00 and again at 1:00 and again at 1:30 to see when I would be leaving. It was pouring rain, but I finally just left when they called again at 1:45 to see when I would be leaving. As a priority club member, the extended checkout is nice to have when working that evening in the same city, but not if I'm going to be asked continuously when I am leaving. I rather sit in the car somewhere and try to work.
March 4, 2013