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Rated 4.1 out of 5 by 7 reviewers.
Rated 5.0 out of 5.0 by Location - Staff Location was excellent for working in the Gonzales area - the staff are very helpful and extremely efficient! April 28, 2013
Rated 1.0 out of 5.0 by Staff was too eager to clean while we were still there. Walked in and room smelled of wet dirty laundry. At 8 am staff was knocking at door to see if we had check out, at breakfast we could not serve ourselves without kitchen staff member walking right behind us cleaning counter, almost running over us. April 19, 2013
Rated 5.0 out of 5.0 by large room and very comfortable Excellent! Staff was very helpful and smiling! Great! March 16, 2013
Rated 5.0 out of 5.0 by Comfortable bed great service I am very pleased with the customer service and the quality of the room as well as the cleanliness of the hotel. My stay was nice and I would recommend this hotel to my friends and family and plan to stay their in the future. March 10, 2013
Rated 5.0 out of 5.0 by Staff is excellent I just want to say it is a pleasure to come to this establishment for one reason, the staff is excellent. I am not very good with names but everytime I ask for anything or have a question, the young ladies and gentlemen that work the counter are extremely helpful. In particular the young lady who worked the desk on Sunday, February 10,2013 at around 6pm always is smiling, I know she has worked double shifts and she still smiles and is attentive to the customers needs. Another young lady, I also don't remember her name but she was there on Saturday, February 9,2013 around 8:30pm always remembers my name and addresses me as such. It is pleasure to come here and I will continue to do so. I am a priority rewards member but I see the same service for anyone that comes in no matter the situation. There are choices that are less expensive but this does not matter as much when you are treated like you are the only guest. I have found the housekeeping and maintanence staff as attentive as well. Thanks again, I will be back. February 11, 2013
Rated 3.0 out of 5.0 by Sorely needed in this city Whether it is the oil and gas boom or not that brought Holiday Inn to Gonzalez, it is great that there is an option when visiting. That being said, however, please get some professional people in there rather than the teenagers running the place. Priority Gold card meant nothing to the check-in girl. While she laboriously was admitting us, she stopped and made change for some Mom and her kids getting some treats from the pantry by the office. The elevator was broken when we checked in, and we had to drag our bags up three flights of stairs to get to our rooms. In addition, we were locked out of our room after having requested the obligatory late check out standard for Gold Card members. January 5, 2013
Rated 5.0 out of 5.0 by helpful staff and really comfy beds Christopher on reception was excellent in friendliness and recommending restaurants. We were staying in Gonzales whilst we attended the Formula 1 Grand Prix at Austin. Extremely large and comfy clean rooms. Breakfast not very good with choices. December 6, 2012
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