Rated 3.0 out of 5.0 by Morgan77 Poor Experience
It continues to make me question why I have a high priority status as it is never recognized. No mention upon check in and when I asked if she had my number she stated yes and still nothing. Platinum status is surely worthless at this location I am sorry to say.
I really felt as if I was bothering the front desk staff when I needed something, which they didn't have, or just simple directions which they could not give. Not a good experience here.
May 6, 2013
Rated 5.0 out of 5.0 by Toddie85 Good experience, comfortable bed, lots of pillows.
I had stayed here in October and enjoyed my visit, so when I returned to the area I selected Holiday Express again. I'm an elderly woman and the staff was very helpful, kind and knowledgeable.
I particularly want to give credit to April Howard?,who was at the desk on the 23rd. There was a glitch in the Internet connection and she spent a half hour trying to get me on. That's what I call good service. The lady in the kitchen fixed a great breakfast and was very kind and pleasant.
All in all, it was a very pleasant stay for three days.
My only suggestion is that they put more towel bars in the bathroom. Hanging them on the hooks doesn't work too well.
May 1, 2013
Rated 2.0 out of 5.0 by Todd76537 Hard Beds and Biscuits
I was in this hotel for 10 days for work purposes. Staff was very good. Only had the chance to try breakfast once. That was a good thing for me. Gravy was VERY watered down, biscuits very hard and bacon was brittle and dripping with grease. Bed was the hardest that I have ever had at a Holiday Inn Express. Shower had very good water pressure and ample hot water. Getting in and out of the property was a little weird based on the entrance layout. I had booked a King and when I got to my room it was 2 queens. I had to go back down and get them to put me in the correct room. The dryer in guest laundry took 2 cycles every time I used it in order to get the load dry. It looked as if they had recently had a remodel but cut cost on things that make a difference to keep within some budget. If you aren't going to do everything correct, don't waste the time and money doing anything.
April 17, 2013
Rated 4.0 out of 5.0 by TT35 Really quiet
Stayed here for business. Very quiet, so I got a lot of work done. Lady at front desk was very polite and helpful. Many restaurants nearby. Room minimal, but clean and served purpose.
February 13, 2013
Rated 3.0 out of 5.0 by Mary93 A Little Disappointed
We have stayed at many Holidays along the east coast. This one was ok but nothing to rave about. The entrance road was poorly marked and planned. The lobby wasn't appealing. The lady at the desk was not the usual pleasant greeter. We were not welcomed as a priority member.
January 23, 2013
Rated 5.0 out of 5.0 by Felicia Excellant place to stay
The hotel staff was very friendly and helpful, rooms were extra clean & comfortable. The breakfast was delicious. I would definitly recommend this facility to all my family & friends.
January 3, 2013
Rated 4.0 out of 5.0 by TOTJ It was just OK
This Holliday Inn Express seams a little dated. Breakfest was not very fresh and the grounds dont look to be well kept. That being said the staff was excelent and I did get a good nights sleep.
December 16, 2012
Rated 5.0 out of 5.0 by RAM1020 Great Hotel
The people were all friendly, the room was clean and quiet. The only change I would make is that grits should have been offered at breakfast.
December 4, 2012