Rated 4.0 out of 5.0 by SPARROW5484 Great service
In my experience from 2011 always has been great
the only issue is the speed internet due to I need it for my job
May 9, 2013
Rated 1.0 out of 5.0 by Matty8866 Confortable hotel but unfriendly and unprepared staff
The staff of reception desk was unfriendly, didn't welcome as member and what was worse i had to rush on my work and reach the hotel before 19 otherwise they were give away my room also if i had reservation. They increased the prices comparing with all other time i ve been before and were not able to justify! i asked to speack with the manager but never came back to me, when check out i asked again to talk with manager and again no way, i left my namecard asking to contact me but never came back!!
overall the hotel is good, but the staff no, i also really didn t like at restaurant waitress are too much invasive and don t staying over you waiting to take immediatly the dish while you' re eating...
April 29, 2013
Rated 4.0 out of 5.0 by IHG337430623 性价比比较高
酒店与机场开通班车,比较方便。房间与服务都不错,值得一住。当天正赶上下暴雨,客梯全停,估计建筑质量不过关。行政酒廊与白云机场遥遥相望,非常值得坐坐。
April 27, 2013
Rated 5.0 out of 5.0 by DavidZ 总体还是不错的
虽然因为飞机晚点,到达酒店已经是凌晨一点,但是舒适的床还是很快让我入睡。
可能是我比较挑剔,因为我订的也比较早,但是拿到房间的时候还是走廊尽头的一间,有点不大喜欢。
早餐和礼宾服务都挺令我满意。
也许是我不大了解,皇冠假日的洗浴用品和一般假日是一样的。
April 7, 2013
Rated 4.0 out of 5.0 breakfast need to updated
I stayed already 8 times in this hotel and price and service ist okay,
My experiences special on the frontdesk are perfect. The staff, special in the night try there best to make the check in as fast as possible. The only part I dislike is the morning breakfast, since beginning from my first stay everytime it is very complicated for the cooks to provide me boiled eggs in a way I want. I really don't understand what is so difficult to make 6 minutes eggs there. I do it at home by myself and better don't sing, it seems not difficult.
Convinient is the stay however the eggs, I never get in a shape I want, close to the airport and the hotel is very new.
Sometime the have in the bar some singers, they better don't sing.
It is better when the hire people they are real singer and not some
karaokee hobby singer from somewhere.
April 3, 2013
Rated 1.0 out of 5.0 by moskod worst service ever
the staff knew very little English and the little they knew the provided bad service, it seemed as if they don't care at all about their guests including the assistant manager, will never stay here again, should lose the crowne plaza brand.
March 16, 2013
Rated 4.0 out of 5.0 Chinese New Year's begin and end
We stayed at the Crown Plaza Huadu the day before and just after Chinese New Year. This due it's convenient for us to meet there friends from Hong Kong, Huadu and us from Shanghai.
Know this hotel from it's start, and it's the best value there is.
Even the suites we've got the first day, were normally booked for the last day, did they do their best to give us the same room. Unfortunately, the person who has booked it, let this know too late to the hotel, so we stayed in a normal room.
Anyhow, even this room was spacious and more than satisfied for us.
Little remark: most dishes at breakfast should be warmer, overal good choice and nice coffee.
February 15, 2013
Rated 4.0 out of 5.0 by Kent015 整体环境还可以,空调系统有待改善
酒店离白云机场不算远,位置还行,餐厅的出品也挺好。前台能把会议与散客的接待分开就更好,人多时很乱,要等很久。不要只顾着接待团体顾客而忽视了散客,房间空调设备也有待改善,温度太高,冬天居然令人睡到出汗。还有一点令我很不解,官网上明显标注提供免费早餐,但住店时早餐竟然收费,此事如何解释呢。
January 29, 2013