English
Gurnee Convention Center
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-847-3366300
Hotel Fax: 1-847-3366303
Hotel Fax: 1-847-3366303
Rated 4.1 out of 5 by 23
reviewers.
Rated 5.0 out of 5.0 by Lindsay77 good experience
I stayed at the hotel for a review course that was held on site. It was comfortable and conveniently located to several chain restaurants across the street.
May 16, 2013
Rated 5.0 out of 5.0 by heartbreaker43 excellent front desk staff
The front desk staff was very kind and polite and went our of there way to make our stay very comfortable. Especially Robert the shuttle driver was very kind and courteous went out of his way to provide transportation service to me and my family. The only complaint i would have would be the maid service stayed there 3 days and would not change the sheets even though i requested for change of sheets twice i even mark the sheets with a pen to see if they changed them and no they didn't same pen mark once i came back to the room that evening besides that In would recommend this hotel. The maid service needs improvements.
May 11, 2013
Rated 3.0 out of 5.0 by aliyya786 An iffy choice
I guess it was the best thing in the area, being surrounded by a dead mall, a dead cornfield, and a huge cemetery, none of which were advertised. Thank goodness there was a pool and jacuzzi and gym, but the hot tub was tepid at best and needs to be looked at. But no bath robes? The staff were wonderful and very attentive during the conference. The food was horrible. The Asian fusion was very questionable and the "Chinese" lunch was just barely palatable. We did enjoy the chicken lunches though. And why so stingy with the complimentary shampoo/lotions! For the 5 nights we stayed, they were replaced only twice. The pillows were extremely comfortable and I wish I could take one home with me!
May 6, 2013
Rated 2.0 out of 5.0 by hill1 mr holiday
My stay in April 13 was a ok stay, Requested a refrigerator because i was staying four days, and they wanted 20 dollars a day, i thought that was crazy,, It's an ok hotel but i nwouldn't recommend, It's to pricey for what you get.
April 22, 2013
Rated 5.0 out of 5.0 by Sully163 Holiday Inn Gurnee
The staff was wonderful. Made you feel welcome at check in and in the bar and restaurant. The work out room was well equipped and all the equipment was in working order.
April 9, 2013
Rated 5.0 out of 5.0 by Clondono Excelente
Friendly attention ,nice and clean place... The best in the area.
March 30, 2013
Rated 5.0 out of 5.0 by AuntMary10 Personnel, Restaurant, Rooms, Pool
Precious at the front desk and Duane who drives the shuttle van went over and above their job descriptions for our convenience. The other employees were pleasant and helpful as well. They were so friendly and personable.
Restaurant. Good food and fair prices.
Rooms, comfortable and clean.
Pool area conducive to friendly activities.
March 18, 2013
Rated 2.0 out of 5.0 by concon1 Bad experience
For this being a fairly new hotel it was not in great shape.
The pool area was stained with rust marks of some sort the hot tub was roped off and not working.
We were wokeup at 1 am with doors slamming and yelling . Called front desk to complain and still went on for another hour after the call to the front desk. The only thing we were told upon checking out was why we did not call back!
If they would of taken care of it in the first place it wouldn't of continued. Will not recommend or return here.
March 4, 2013
