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Rated 3.7 out of 5 by 31 reviewers.
Rated 4.0 out of 5.0 Nice place I needed a hotel fairly close to the state capital complex, and this fit the bill. The building is older, and has some features like small bathrooms that give away its age, but my room and the common areas were clean and fresh. Things seemed to be fairly recently renovated, or at least well kept. The price on the room was good, and I would say a little lower than I expected. The bed, sheets, and comforter were all higher end fare, and very comfortable. The staff was 100% on their game as well in the hotel, bar, and restaurant and were all a pleasure to work with. Parking is a little pricey, but I've paid twice as much per night for the same type of parking at downtown hotels in larger cities like D.C. May 21, 2013
Rated 1.0 out of 5.0 by Awful from start to finish I had an awful experience from start to finish!! First, I get to the hotel and am told that they don't have the room I reserved because of "engineering issues"... whatever that means... Then they send me to another hotel further away which made it a much more inconvenient business trip for me because my conference was actually at the hotel. Then I get back to the Crown Plaza the next morning to check into the hotel room that they now have for me... just to be told that now they don't have any room in valet parking for my car and that I need to find somewhere else to park #$$#. Then I get into my hotel room #"King's Executive Suite"-- which was anything but a suite# to find that the cable doesn't work #for the entire 3 days that I was there#, the telephone in the room would not connect with the main desk so I had to call the main number from my cell phone for any service, the curtains wouldn't close, there was used toilet paper left in the toilet and the bathtub drain did not work. I have never been so disappointed... Definitely NOT a happy customer. May 21, 2013
Rated 5.0 out of 5.0 by Quick overnight getaway My fiance and I wanted to have a quick overnight getaway last weekend. After doing a little research, the Crown Plaza Harrisburg seemed to fit the bill. We planned on just walking around town and to go to dinner at a nearby bbq place that we'd been to, which is very conveniently right around the corner. The building is very attractive and the room-a King room, was beautiful. There were plenty of upscale furnishings and it was a very large room. We noticed that the a/c system was quite old but it functioned very well. That's not really a complaint, the place was gorgeous. The hotel staff is tops. Front desk people, housekeeping(I spilled a drink on our bed around midnight and called the desk.)was knocking on the door within 3 minutes of making a call to the desk for housekeeping.after midnight! The guys who run Valet are so awesome. Extremely helpful, outgoing, a great group of guys. This hotel offers full services that you'd expect to see in a much larger city in a much more expensive hotel. We are now actually considering having our wedding reception at the hotel. May 11, 2013
Rated 4.0 out of 5.0 by Clean and great service Location was perfect, exceptional staff, room was clean with nice amenities. Some noise from children slamming doors but this was not the fault of the hotel. Definitely would stay here again. May 10, 2013
Rated 4.0 out of 5.0 by Toni & Dave My "Go to " place to stay in Harrisburg. Dave (Concierge) is one of the most helpful people I have ever met. And don't even get me started on Toni in the bar - she makes my entire trip worthwhile. Kudos to you for having such great people on your staff. April 25, 2013
Rated 5.0 out of 5.0 by Excellent Hotel & Service Beautiful, extremely clean hotel. Staff were accommodating, friendly and customer focused. Needed suggestions for dining and got excellent recommendations. April 25, 2013
Rated 5.0 out of 5.0 by Clean, comfortable bed Hotel was walking distance to train and Pennsylvania Capitol. The room was clean, neat and comfortable. The restaurant food was very good and service was excellent. My room was overlooking mechanicals for buildings and the motor noise was a little loud. Other than that for business purposes the hotel staff were friendly and the room was nice. April 22, 2013
Rated 3.0 out of 5.0 by Room temperature I had no heat for the entire stay although the heat had supposedly just been fixed it my room. The temperature never got above 58 degrees - difficult to take this time of year. April 10, 2013
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