Rated 5.0 out of 5.0 by Toyman540 Do you want a Ten in Your Heart?
From the time you walk through the door I was welcomed with open arms. The rooms are great and the service is better. Great place to stay the night before your flight, They take you to the airport and come pick you up on your return trip 24 hours a day.
They work overtime to make sure your stay is a TEN.
May 13, 2013
Rated 5.0 out of 5.0 by jgray642 Happy Happy Happy
I had the great experince I expect from Holiday Inn
May 12, 2013
Rated 4.0 out of 5.0 by KellyB Clean
It was nice, and affordable. The breakfast buffet was not very good.
May 12, 2013
Rated 5.0 out of 5.0 by LindleRd Great Value
I consider this hotel offers great value.
Hotel practically has it All.
Comfortable rooms, both indoor and outdoor swimming pools, entertainment áreas for both Young and old, with ping pong and pool tables, as well as an arcade. Nice bar. The staff trated me pretty good one night whn it was 20 past 10 PM, and they still agreed to prepare me a quesadilla when the kitchen closed at 10PM.
I did get daily housekeeping, though the hotel in general could show a bit more cleanliness, and I Heard the same comment from other guests. The do have a washer and drier, but that could use an upgrade; I Heard from some guests it took forever for them to dry their clothes.
Breakfast was ok, could use a bit more daily variety on the buffet, but it was good.
Staff was very friendly and helpful.
Check-in personnel were pretty good, and they were patient with us on our needs.
Hotel is also located ver cloe to work, and to many stores and restaurants.
I would recommend this hotel.
May 9, 2013
Rated 5.0 out of 5.0 by purrlcat customer service and appreciation
The experience of outstanding customer service and consideration mking my sty and future stays an anticipated experience.
May 8, 2013
Rated 4.0 out of 5.0 by TwiZone Twilight Revisited
About a month ago I gave this property a scathing review. Having stayed here very often, my past negative experiences made me none to happy. But where I was quick to critcize, I will also give credit where credit is due. Since my complaints, management has done nothing but extend themselves to make each of my subsequent stays satisfying. The GM is a man of his word and I can really appreciate that committment. The property is what it is, kind of old, kind of dated and not particulalry well laid out. But the staff goes above and beyond to compensate for the shortcomings. Above all, if you have a legitimate complaint or issue you can be assured it will be handled in a courteous and effective manner.
May 8, 2013
Rated 5.0 out of 5.0 by pneil Home Away From Home
I stay at this hotel almost every week. There is very good food and friendly service both at Seasons Restaurant and Off Seasons Lounge. The entire staff at this location is very friendly and courteous. I would recommend this hotel to anyone.
May 8, 2013
Rated 5.0 out of 5.0 by Quinner613 Great Customer Service
My stay at the Holiday Inn Harrisburg East was a pleasant experience. From the moment at check in I was welcomed by name, which shows me that this Holiday Inn pays attention. I was offered a wakeup call and asked which room location would suit me best. The room was clean and in order. I had a very enjoyable evening watching HBO and then taking a swim in the pool. In the morning I went down to the kitchen to get a hot fresh cup of coffee, and to my delight while walking by the front desk I was greeted with cheerful “Good Morning” for Corinne. Corinne is great! She always makes me feel welcome and makes sure all of my needs are met. Corinne pays attention to details and shows a great deal of empathy and compassion. I am looking forward to my next stay here!
May 7, 2013