Rated 5.0 out of 5.0 by frankR Great room ,good location
Good Value Great room Nice location. Clean room and facility
June 13, 2013
Rated 1.0 out of 5.0 by Mama76 One word says it all - yuck!
We didn't expect luxury amenities when we chose this hotel for its location near a family event, but we thought the Holiday Inn brand could be trusted to provide safe, clean rooms. The exterior of the building is in disrepair and the inside isn't any better. Although it claims to be a non-smoking building, it reeks of stale smoke and our room had a terrible odor. Cheap doesn't have to mean shabby and dirty. I expected better. This place needs an upgrade and until then I would recommend you find other accommodations.
June 10, 2013
Rated 5.0 out of 5.0 by FayettevilleFamily Baseball Tournament
We were assigned to this hotel by a service that organized for the baseball tournament we were in. I am a Priority Member, so saw this as an opportunity to add points to my account. Hotel is conveniently located right off of 495. I know the hotel was booked full for the weekend due to the baseball families. We stayed in room 701, it was clean, A/C worked well and I am shocked at how quiet it was, especially with the multiple baseball teams filled with teenagers that were there. I wasn't recognized as a Priority Member but will cut some slack on this as I gave the information a couple of days before check in. I did notice it registered online within seconds of talking with someone at the hotel the Wed. before we arrived.
June 10, 2013
Rated 4.0 out of 5.0 Typical of what I've come to expect
from a Holiday Inn Express. Overall, I was very pleased. If I had one complaint, it would be that their internet service is severely lacking. It was down often, and when it did work, the signal was VERY weak. I was on the 4th floor, so not sure if that's why or not.
I also have noticed that my points for my stay still are not showing up, even though I've received an email asking me to write a review.....
May 27, 2013
Rated 1.0 out of 5.0 by Exasperated Did not provide shuttle as promised!
Imagine landing later in the evening and then your hotel informs you that their "shuttle is broken . . . you will have to find other transportation. Maybe a taxi." You check with a taxi who quotes a price of $50.00 for a 7-mile journey! Now couple that scenario with being new to the area and being too young to rent a vehicle. What has to happen? A mom has to call the hotel to tell them to get a taxi to get her child and that reimbursement will be sought. As a veteran traveler with many IHG hotel stays in the past and a Priority Club member to boot - I expected my child to be accommodated just as I would be! But that is not what happened . . . instead they left a young person stranded with no solid suggestions. Even though my child will now be frequenting that area quite a bit -- we will definitely be seeking other accommodations that live up to their promises!
May 20, 2013
Rated 2.0 out of 5.0 by Coastal Least favorite Holiday Inn Express (HIE)
There were 2 men in the room next to me that fought for two hours. I was afraid to leave my room and tried calling the front desk the entire time and only got a busy signal. They were violent, screaming, pushing, things crashing and I was very frightened. I could not reach anyone at the hotel to help. I am a gold priority member and was not greeted by anyone at the hotel recognizing that. I am greeted this way at other HIE's. The beds were not very comfortable and the flooring and room were very old and in need of upgrading although they were clean. I would not stay here again even though I only use HIE for work travel and the location was convenient. Amenities were similar to all HIEs.
May 8, 2013
Rated 4.0 out of 5.0 by 75Bill Business Trip
The Hauppauge-Long Island Holiday Inn Express was very convenient, right off the expressway. It was busy but not noisy and the room was very comfortable.
April 23, 2013
Rated 5.0 out of 5.0 by CTSpirit97 Sport Team Friendly
Staff very acccomodating & friendly. Our stay was for girls Basketball tournament. We were able to order takeout and eat as a team in breakfast area (very spacious). Only drawback was very small pool.
April 22, 2013