I am a long time customer of Huzhou Crowne Plaza hotel and stay there every 2 months or sometime every months for several nights.
I always had a wonderful experience at Huizhou Crowne Plaza for the[More]
servcie, the food , the lodging, the transport all has been perfect through the years.
On March 2nd 2015 during my stay at Huizhou Crown Plaza , in the middle of the night I did need urgent medical attention.
The concierge and the management took care of me and broguht me to hospital for treatment , there was always one/two staff with me in hospital until some friends arrived 20 hours later from Shanghai to take care of me in hospital.
The care and servcie I received to go to hospotal and during my stay in hospital ( I do not speak one word of Chinese) has been so great and , the staff actions has a big contribution to me writing this text today 45 days later. [Less]
The hotel provides good service through the courteous team of staff, both the room service, lobby hall and restaurant.
The food quality is excellent, including the Chinese restaurant and Buffet[More]
The facilities are very good, just like a resort.
The Club Lounge International needs improvement. No soft drinks or snacks provided until you ask the staff to provide for you. It seems that the guests seldom use this service so that only my family used it when I was living in this hotel. In fact, the management should encourage the customers to use this facility as all rooms are classified as Club Room, so that more customers would feel that they are treated as VIP. They would come again and share their good experience with their friends. [Less]