We are a 100% smoke and pet free property with renovated rooms offering 37 inch flat panel TV's with HD quality channels and satellite network. Serta-Elite Plush Mattresses are in all rooms along with fridge, microwave, coffee and tea makers. Centrally located, BART and major freeways are close by. Enjoy complimentary Wi-Fi and hot breakfast.
Although the room was quite small, I understand that by S.F. standards, it is above average! I rated cleanliness poor because there was a long black hair on the ceiling of the bathroom and while I[More]
was in the bathtub I noted the front of the toilet below the seat had not been cleaned; one wastebasket was not emptied. The sheets and linens were lovely. The staff was superb...attentive, friendly and prompt to take action when our phone message light would not go off. Everyone of the staff we met was friendly and helpful. One thing that could be better is that the attached restaurant, ROH, should have posted the cost of the buffet breakfast. We had just a minimal amount to eat and nearly fell over with a bill, before tip, of $39. However, the restaurant staff was attentive and nice. The accommodations for the convention were excellent as was the food. I recommend giving a hand out explaining how the room keys operate the elevator...some needed new card swipers. Would I stay there again? Yes, at convention prices only. [Less]