clean hotel, friendly staff. had a really great stay perfect a[Less]
By Gypsy Traveler
It was certainly an enjoyable stay. Nice clean hotel all around. I have stayed at many IHG hotels and this ranks right up there with the top for HI Express.
The big negative was the manager on duty[More]
when I checked in was extremely rude to a staff member in front of other guests and myself as we were checking in. He belittled her over not being able to find a light bulb at the front desk that is supposed to be there. If he were my employee, I would have immediately taken him back and reprimanded him for his attitude in front of guests. Totally unprofessional attitude towards his team.
A minor negative was the attitude of the younger server at the breakfast area. The elderly lady was awesome and great to be around. The younger lady acted as though she did not want to be there.
The hotel is a little difficult to get to, but the seclusion is actually nice since it is not right on the busy highways. Definitely worth the stay. I will stay there again. [Less]
By Summer fun x3
This was our stopping point between Michigan and Florida. The room was large, clean, and comfortable for the four of us. Unfortunately, the cable was out the night we were there, but staff did say[More]
they had contacted the cable company and were working on it. Overall, great experience and we would stop there again. [Less]
Great First Impression
I was impressed by the friendly and efficient welcome I received upon arrival. The location was perfect for meeting family for dinner. I had meetings the next morning in downtown Nashville and found[More]
traffic (after rush hour) to be fairly light. The breakfast was hot and good, and I found the common areas and room to be clean. I am not crazy about the bright primary colors, but that is merely a matter of taste and no problem. I plan to stay at your facility again whenever I have business or family visits to Nashville that require an overnight stay. [Less]
By Tim B2000
Overall not bad. Staff was polite. Snacks were overpriced. Rooms are clean and modern, but the AC is still the old wall style with dials, not thermostat controlled. Overall, I'd stay there again, but[More]
I'd bring slippers since the tile floors were cold on the feet. [Less]
By Nickname taken already
Holiday Inn Stay
Old hotel building that is made tolerable by a great and courteous staff.[Less]
Great service, still get USA Today at the room, pillows are less than desired; same breakfast as always.[Less]
By Ron the golfer
Room was great. Love the old car in the lobby. Can't wait to see the next model. I would not stay any where else in Hendersonville.[Less]
By Rudy in Arkansas
Everything was very nice we will be returning in the fall. The lady in the breakfast area and the cleaning staff were very nice}[Less]