Rated 5.0 out of 5.0 by JimmyV123 Best Experience
This is by far one of the best Holiday Inn's I have stayed in. The staff was very professional and went out of there way to make my stay so enjoyable. I will stay at this location every time I am in this area and will recommend it to colleges and friends.
May 14, 2013
Rated 5.0 out of 5.0 by NB12 AWSOME!
Probably one of the best hotels I've stayed at. When I arrived early my room wasn't ready (my fault, I forgot I was on central time). No problem, they moved me and upgraded me to a suite. It was beautiful for my two day stay. The staff there is second to none. Shortly after getting to the room I was contacted by the manager to see if all was well.
The hotel is in a good location and if you don't want to eat at the restaurant in the hotel there is a good steak house nearby and other restaurants as well.
May 12, 2013
Rated 5.0 out of 5.0 by KDCJ Such a comfortable and easy stay
We were in Hoover, AL for a friend's wedding and the Holiday Inn was just perfect. The king room was really comfortable, spacious, and clean.
The staff was very friendly and helpful and the buffet was delicious!
Definitely recommend this to anyone traveling to Hoover.
May 10, 2013
Rated 4.0 out of 5.0 by ScottC7187 Overall an "No Surprises" Hotel
The room was what you would have expected from a Holiday Inn. Was hoping for an ugprade with my Priority Club status but that did not happen. But over all a good stay
May 7, 2013
Rated 5.0 out of 5.0 by AtlDude MyWeekStay
Enjoyed my stay. Staff was very friendly. Room service was timely and the food was great. I would stay here again. Very Clean!
May 1, 2013
Rated 5.0 out of 5.0 by Shacav40 Weekend stay
this was Holiday Inn was gorgeous. It is only about a year old and in very good shape and very close to everything. We messed up our room cards and the front desk had it fixed within seconds. The only thing I did not like was the breakfast was not free, but I think we may have read it wrong when we booked it. Would definitely stay here again.
April 26, 2013
Rated 5.0 out of 5.0 by BrendaW Great service!
The Southern Regional Volleyball Tournament, recently held in Birmingham, drew several teams to this hotel. Our team had an early play time on Saturday and hotel management made sure the restaurant opened early for us. As luck would have it, we ended up with an early play time on Sunday as well, and Blair arranged for the staff to arrive early once again for the teams. Kudos to the breakfast staff (cooks and servers)! The rooms were comfortable and we all had a great stay! Thanks!
April 17, 2013
Rated 2.0 out of 5.0 by RonCG Not my favorite
This inn was a disappointment. We arrived to find that they were hosting a motorcyclists' convention. The motorcyclists themselves were agreeable persons, but management allowed them to park their cycles under the canopy making it difficult for autos to load and unload under the canopy. Management also allowed non-handicapped people to use the handicapped reserved parking spaces since the parking lot was very crowded. This made it difficult for handicapped guests. The desk clerk invited us to a complimentary manager's reception which we attended. There were several guests at the bar, but no attendant. We waited for over 10 minutes for service before we eventually gave up and left. The desk clerk also implied, or least we believed she implied, that the breakfast buffet was also complimentary. There was no menu board indicating otherwise or any other indication that this was not the case. We were surprised with a check for the buffet, which was only average and significantly overpriced. On the good side, the facility is very nice, the location is good, and the staff was helpful.
April 4, 2013