Rated 5.0 out of 5.0 by Chris246 Excellent Hotel
The Crowne Plaza River Oaks is an excellent hotel. I stayed there Monday through Friday over a three week period and found the facilities to be wonderful, the service to be top flight, and the rates to be attractive. I would definitely come back and recommend the hotel to any traveler on business or pleasure.
June 15, 2013
Rated 5.0 out of 5.0 by 6grandbabies Great location and service; loved the bed
We stayed here due to our need to be near MD Andersen hospital. Staff was very accomodating and helpful . Nearby restaurants are excellent. When time to go to bed, we loved the comfort and upgrade of the king size bed. AC was quiet and cool. Will be back
June 14, 2013
Rated 2.0 out of 5.0 by SRunhappy Commode problems
The commode ran water and made noise all night until my husband just turned the water off... Which meant that we couldn't flush commode during the night. When the commode first started making noise, around 9:30 pm. I called the front desk to tell them & They said maintenance would be contacted. We waited for 45 minutes! In the meantime the commode worsened & made noise. When maintenance arrived, my husband explained the problem ( although he could hear it) But it was apparent that he didn't understand what my husband was saying. He claimed to have fixed it so my husband said, let me flush it while you are here to make sure. he became irritated & said that it was fixed in very broken English & left!! Front desk called in appx 10 minutes to check on us (and we appreciated it) we told him of the interaction w/maintenance but would let them know if the commode was fixed. Twenty minutes later, commode started running again & making noise! When we called front desk, they said it was too late for maintenance to return. So we turned water off ourselves, so again, that meant we couldn't flush after usage! Nasty! When I complained the next morning I was told they would give me add'l rewards points... I haven't seen them on my account yet!!
June 13, 2013
Rated 5.0 out of 5.0 by midnightarrival staff very, very, very helpful: especially the lady manager at front desk
I arrived around midnight 5/31/13 on a shuttle that had dropped me at the wrong location. Tired and frustration the manager on duty immediately rebooked me, cancelled my original reservation and advised me how to contact the shuttle service. Without her help I might have missed my speaking engagement!
June 6, 2013
Rated 4.0 out of 5.0 by wantoknow1 comfortable bed
comfortable bed and overall service was very good
good locaton for travel to and from
June 6, 2013
Rated 5.0 out of 5.0 by Emco Exceptional Service
The staff here is outstanding. They went out of their way to make me feel comfortable in every way possible. The accomodations are great and the food in the Restaurant is fantastic. The Mnagaers Mandy and Grady are a great team. I will definitley stay here again on my next trip to Houston.
June 5, 2013
Rated 5.0 out of 5.0 by Dixon13 Enjoyed our stay
We enjoyed our stay. It was centrally located with everything we planned for our weekend. Very close to the Galleria and Minute Maid Park. Parking was close, affordable and convenient. Front desk was great, courteous and caring. Definitely would stay again.
May 31, 2013
Rated 4.0 out of 5.0 by ChuckH Very nice hotel close to space centre
As usual, hotels that are members of Priority Club are fantastic. Great service, super clean and outstanding comfort. Not close to downtown but great for Space Centre visit.
May 28, 2013