Rated 2.0 out of 5.0 by ESTELL Problem with stay
We stayed at the Holiday Inn Express in Hudson and it appears to be a lovely facility. Very clean and well kept. We had asked for two Queen beds as my husband was working late and I just wanted to relax on the other bed, watching TV, free of his computer and paperwork. We went out for dinner, came back, readied for sleep around midnight. We realized one of the beds (mine) was clearly uncomfortable because the mattress was encased in a plastic bed pad that created a crackling sound every time I moved. In addition, the plastic generated so much discomfort that I started sweating. I could not sleep on that bed and ended up sharing my husband's while he continued to work. We could have called and asked for a room change, but we were both in our pajamas and totally unpacked. And, who wants to move all their stuff at 1 a.m.? I also couldn't help wondering why a plastic bed pad was used on the bed and wondered if there had been an accident or some problem on that mattress. Not a pleasant thought when you're paying a substantial amount for an overnight stay. I'm sorry to report it was not the best experience. The hotel had many free rooms as well and another problem -- but minor -- was that our room was clearly below another room with kids and stomping. Just not the best. I could have understood putting us below a room with little kids if there were no other options, but there were plenty. The people at the front desk did not take the comfort of guests into consideration and seemed to lump us all together.
May 13, 2013
Rated 1.0 out of 5.0 by Smashin Rude
We arrived late at night (midnight) and the desk clerk was on the phone and never made contact with us for about 25mins. Then she tried to add on an extra $10.00 charge per night, and stated is would have showed up on our confirmation (which is had NOT). Then we had our DO NOT DISTURB sign up both mornings and we had the cleaners knocking on our door. I'm a little confused on why they would give you these signs to post or hang on your door and they don't respect them.
April 26, 2013
Rated 5.0 out of 5.0 by MikeSee Excellent Property
A well-run, super-clean, quiet jewel of a property. The location is out of the way, but it is a classy establishment that caters to your every need. You will not find a nicer Holiday Inn Express anywhere.
April 17, 2013
Rated 5.0 out of 5.0 by Kaths23 Very nice staff
This HIEXPRESS was very nice. We've had very good experiences at all of the HIE. The staff was wonderful and the continental breakfast was very good. We will continue to choose HIE for our choice of hotels.
March 18, 2013
Rated 4.0 out of 5.0 by crssports GREAT staff
The staff was GREAT. The heat unit was noisey which kept me from a good night of rest.
March 6, 2013
Rated 5.0 out of 5.0 by whr0714 Great people
Every single member of the staff at this location is above average. I stayed during the snow storm and they were great.
February 18, 2013
Rated 5.0 out of 5.0 by westie nicer than expected!
we were only at hotel for less than 12 hours but very surprised at the room being modern and the variety of breakfast choices..... we were expecting a continental breakfast only but it was like a full buffet.
February 15, 2013
Rated 5.0 out of 5.0 by GeneD Very pleasant and my favorite location to stay.
I go ~ 15 minutes out of my way to stay at this location as I often work in this area.
December 16, 2012