Rated 3.0 out of 5.0 by Platinumsad OK but no perks for Platinum status
Rooms are great. 2 queen beds in each room. Hotel nice and clean. I was quite surprised that there were no perks for Platinum status. No water, no paper delivered to room. Please change your coffee! Yuk...
May 3, 2013
Rated 2.0 out of 5.0 by Susan113 Disappointed
Requested the same room we had 2 years ago and were promised we had that room...upon arrival we did NOT have that room. The staff was extremely friendly but the beds were so uncomfortable that we left a day early...would have left earlier but all rooms taken within 40 mile radius until our last night. We'd like to have our money back but Holiday Inn never does anything, including acknowleding complaints...we have canceled our rewards program with HI and will NEVER stay at a HI property again.
May 1, 2013
Rated 5.0 out of 5.0 by farmalltractorman great motel
No bacon at breakfast but that is the worst I can say...Every thing was perfect.....
April 16, 2013
Rated 5.0 out of 5.0 by teiya326 great place
bed was comfortable , breakfast was great quiet room and clean
April 9, 2013
Rated 5.0 out of 5.0 by Tenbucks Indy's Best Kept Secret
I have been staying at this property for almost two years now and have never been disappointed. This is a "best kept secret" in Indy. Reasonable rates. Only hotel I have ever stayed at that has two king beds in every room. Modern appointments in the rooms, including flat screen TV's. Very convenient location on SE side, on highway, with ample dining options available. Easy 12 minutes to downtown. The owners and staff are very friendly and always most helpful. The building is very clean inside and outside. I am not a big breakfast guy, but there is a nice variety presented and comfortable dining area.
Check this property out for your next visit to Indy.
April 1, 2013
Rated 5.0 out of 5.0 by Lib61 Kick back and relax
I appreciate how quickly I can check in, kick back and relax!
March 21, 2013
Rated 1.0 out of 5.0 by mitv Terrible Customer Service
On everning of checkin - requested box of kleenix since room not stocked. Never received during stay.
On Tuesday morning as leaving for work, placed work order to replace 3 burnt out light bulbs and to place the bed closest to the window back on the support as was moved and box spring sitting at angle to fall thru. When I returned back around 6:00pm, none of my requests were completed. I called the front desk and the everning person brought me a box of light bulbs and I replaced in lower lamps but could not replace the overhead bulb near the closest, required a ladder. I also showed her how the bed was not safe to sleep on and she promised to report to general manager. I then went on line and sent a complaint,. Received a phone call from the manager on Wednesday, but still no one compketed my requests. I have since canceled my next stay there and as a consultant that travels much and with many co-workers that do the same will pass the word along that this is not the place to stay when in Indianapolis.
March 19, 2013
Rated 5.0 out of 5.0 by nwolfey Large room and good location
This HI Express exceeded my expectations from other HI Express locations. Our room had 2 king sized beds, which was an unexpected plus. I would recommend this location to anyone traveling in the Indianapolis area. I'll be staying again!
March 18, 2013