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Rated 3.6 out of 5 by 25 reviewers.
Rated 5.0 out of 5.0 by Wondeful experience This was my first visit at this Holiday Inn Express and I truly enjoyed my stay everyday. Front desk gives a very warm and welcome greeting as well as very professional. lobby gives an impression of a very clean hotel and it is true, rooms very nice and comfortable, housekeeping is top notch and enjoyed the delicious breakfast bar. Swimming pool very nice and clean ,water was wonderful. I will most certainly be returning. June 16, 2013
Rated 4.0 out of 5.0 by Clean and comfortalbe I have been traveling to the Jacksonville area weekly on business. I chose to stay at the hotel after a below average experience with a near by competitor and I'm glad I did! The rooms are a good size, with a fridge, microwave. Comfortable beds, and it was clean. Breakfast is plentiful, and the cinnamon rolls are yummy. The staff is very nice and helpful. I had no complaints (stayed 2 nights per week for the past month) - and will be giving it a thumbs up to co workers traveling to the areas. May 26, 2013
Rated 5.0 out of 5.0 by Satisfied Custmer I am always happy when I need to make a reservation at this facility for I know that we will have a great time. I was exceptionally thrilled as always when I had requested additional face clothes in our room and they were there. Don't find that happening in every hotel. May 25, 2013
Rated 5.0 out of 5.0 by Great Hotel We were travelling a far distance and arrived early. They cleaned our room and had it ready for us before the 3pm check-in time. Staff was friendly. The room was comfortable and clean. The hotel is situated in a very convenient location with easy on and off access to I95 without the noise! We would stay again. May 17, 2013
Rated 2.0 out of 5.0 by Bad experience the first room we were in was room 321. When I was going to take a shower first thing I noticed was the dirty ring in the bath tub. Then the Bath mat was wet and dirty, My husband took down stairs to show and get us a fresh one. after my shower when I was going to relax in the bed as i pulled back covers the sheets were very wrinkled and then i could tell they were dirty, On my pillow case there was blood and snot, Seriously. i was so grossed out. We called down to the Front desk to complain and have some one come up and look. She moved us across the hall. We had to pack up and move. She gave us a large room. Sheets were clean bed was not comfortable. The girls or women next door started out loud . They eventually calmed down. This room had a strange smell. Staleness or like a dirty vaccum cleaner smell. The Headboard had lots of dust on it. I noticed the nightstand had something very sticky on it and the bathroom floor had lots of dust around the moulding. With all this said I feel this Hotel has an issued with cleaning. I have never stayed in a Holiday Inn Express with this problem. In the last year we have stayed at Holiday Inn Express atleast 7 times. In all we have spent over 30 nights this year in Hotels since my Mother is in a Nursing Home in Jacksonville. Maybe you need to hire a new cleaning staff. My family members often travel and we will not stay at this Hotel again. Thank You L Scroggins May 13, 2013
Rated 5.0 out of 5.0 by Great Hotel, Good Location! I have no complaints about this hotel. It was very comfortable, staff was friendly, and the room was comfortable. It was exactly what I would expect from a Holiday Inn Express hotel, a good value for the money. I travel a lot for business and I would definitely stay here again. May 12, 2013
Rated 1.0 out of 5.0 by too noisy a bus load of teenagers checked in,which wasnt a problem.the problem was adults that arrived with the teenagers had them practicecing gymnastics right in the front of the hotel at 11:30pm. it was surprising that the hotel staff would allow this to go on for so long.we were not able to sleep at all,and were forced to immediately check out first thing in the morning.we dought if we will ever stay in another holiday inn express again! April 27, 2013
Rated 5.0 out of 5.0 by We would stay here again!! Great hotel, big rooms and very comfortable for travel. You won't be disappointed. April 23, 2013
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