Rated 5.0 out of 5.0 by topher23 Great customer service, friendly and proffessional!
Front desk staff, bar staff, and night time hotel courtesy driver were extremely friendly in helping me in the early morning catch a flight! Customer service all around at this property was a "10". Hotel was very modern and I would love to visit this property again sometime. Thanks to all of the staff in my very short visit here!
April 17, 2013
Rated 3.0 out of 5.0 by richard55 Not what I'm expecting
I have in my profile a ground floor room with a refrigerator, not a lot to ask. I got my room, 207, well I can deal with that. No refrigerator, no microwave, not happy about that. I go to get some ice and some water out of the vending machine and it's empty. Go downstairs and they have no water either. Bought two sodas for about .80 each more that it is in the machines and when I said something about it she just blew me off. Had a couple of dinners there and they weren't anything to brag about either. The heating/cooling in the room was hard to control, either too cold or too hot so I'm pretty sure I won't be back there.
I won't be doing anymore of these surveys either, you need to know what's wrong, not my personnel information.
April 16, 2013
Rated 5.0 out of 5.0 by javyher Stay at KC!
The bathroom had hairs & hairballs on the bathroom floor while the carpet had small pebbles like it had not been vacuum, also the cable TV was inoperable during our stay limiting us to watch the NCAA games thru the web. The staff was super friendly from the front desk to bar area!!!
April 10, 2013
Rated 4.0 out of 5.0 by 1LJS Food service
Buffet breakfast while it was plentiful was not particularly healthy.
It could use more healthy choices.
March 22, 2013
Rated 3.0 out of 5.0 by mamzin no bathtubs!
Yes, just showers, total disapointement - should have requested it in the first place.
March 22, 2013
Rated 3.0 out of 5.0 by adamspotter Great room, not so great staff
Great room with a very comfortable bed like always seems to be the case at the Holiday Inn. Not so positive experience with the staff at the front desk. The young man didn't really seem to want to be there and wasn't all that friendly, not what I'm used too!
March 19, 2013
Rated 5.0 out of 5.0 by docandyp Comfortable and close to the Airport
Good quality room with very spacious shower - no bath.
Very convenient for the Airport.
Turn right from hotel to find nearest gas station not in the airport.
Beer and food in hotel is very good - a local IPA.
March 9, 2013
Rated 3.0 out of 5.0 by Kathy3500 Ok place to stay in Kansas City near airport
I recently spent 3 nights here while traveling for business. The hotel was ok. A typical Holiday Inn. The pool was quite small,, & there is no hot tub. The exercise room is also very small. The pool & exercise room were both open 24 hours though. We did dine in the restaurant one evening & felt the food was overpriced, & there were only 2 people working the dining area & bar & it got quite busy while we were there. Our conference was right next door, so that was a plus. The food & service at the conference center were Amazing! The snow removal was not good at the site. In all of the days we stayed, there was no snow removal in the parking lot & it was quite a mess. One of the conference attendees who drove in locally said the back of the hotel lot was cleared, so we wondered why they did not have the guests move their cars there to clean the lot.
March 9, 2013