Rated 5.0 out of 5.0 by HMCMF comfortable and everything you expect
having been in the USA for several weeks on vacation this HI Express meets the expected standards of HI. The staff are very helpful and friendly.
May 21, 2013
Rated 5.0 out of 5.0 by Wintergreen Quiet, comfortable and convinient
We travel to Keene once or twice a year and this hotel is one we can always depend on to be comfortable and quiet.Clean room,comfortable bed, flat screen TV with HBO, and the traditional Holiday Inn Express breakfast. That said, the breakfast staff was very accomodating in making sure the supplies were full.
Very good Holiday Inn Express.
May 15, 2013
Rated 5.0 out of 5.0 by Fred601 Good service/facilities ; bad road
In the many times we have stayed at the Keene HI Express, we have been treated very well, have been very comfortable, and have enjoyed the experience.
If anything, the only "complaint" I would have is the roughness of the road leading to the motel. I realize, however, that is something you can do nothing about.
May 12, 2013
Rated 5.0 out of 5.0 by Roadqueen53 Very Pleasantly Surprised
Stayed here years ago & was not impressed. Obviously much has been done to improve this hotel. Renovations are lovely & the room was very comfortable. Slight problem with a broken fridge quickly taken care of with a move to another room. Lack of breakfast choices are not their fault as they are the same at all Holiday Inn Expresses. Would absolutely reccomend this hotel to everyone.
May 6, 2013
Rated 5.0 out of 5.0 by nhscooper Great Staff They Made this Stay Special
The staff at the Holiday Inn Express were top-notch! Very Friendly, Kind, and most of all Helpful. I never saw anyone without a smile, and asking if everything was OK? I recommend this hotel when visiting the Keene area. I stayed for a business meeting.
April 22, 2013
Rated 5.0 out of 5.0 by Blondie0050 Second Stay at this location
This was my second stay at this location-I was at this hotel 1 year ago for 5 days & when I came back this year Amy & Judy remembered me--what a wonderful thing---my room was great-everything is always soooo clean & fresh--I will be back next year for my visit with family..
April 12, 2013
Rated 5.0 out of 5.0 by BillDSS Staff makes the place
I find this hotel's staff to be the friendliest and most helpful of any hotel I have ever frequented. This is across the board from the maids who clean the rooms to the manager.
Most HI Express properties are the same in design but the one here in Keene stands out because of the friendly home-like atmosphere this particular staff projects to its guests.
I stay at this location fairly frequently for business trips and although I do not particularly like to travel, I am quite comfortable in this hotel.
April 2, 2013
Rated 1.0 out of 5.0 by JimfromELM Very Unhappy
I reserved a king w/ handicap access (have a prosthetic leg I cannot wear into the shower so a seat comes in handy) I was given a std double queen, not the way I expected to be treated, I did not give the staff the opportunity to correct the error as it is a hassle to return to the FD to change rooms.
I came in early around 3:30PM I expected to get what I reserved or an upgrade, certainly not the other way.......
March 25, 2013