Rated 3.9 out of 5 by 27
Rated 3.0 out of 5.0 by ADRIENNE44 NO PRIORITY CLUB ACKNOWLEDGEMENT
IF I HAVE TOLD THEM ONCE I HAVE TOLD THEM A HUNDRED TIMES
WHAT IS THE USE OF BEING A PRIOTY CLUB MEMBER IF NO ONE IS GOING TO ACKNOWLEDGE IT.
I HAVE COMPLAINED TO MANAGEMENT AND IT HAPPENS EVERY TIME I CHECK IN WHICH IS MONTHLY
I EVEN SENT A COMPLAINT DIRECTLY TO IHG AND GOT NO RESPONSE MAYBE ITS BECAUSE I ASKED FOR EXTRA POINT AND REIMBURSEMENT ON ONE OF THOSE NIGHTS
IN ANY CASE MY REQUEST WENT UNANSWERED SO NOW I AM LEARY ABOUT MEMBER SERVICES AS WELL.
MAYBE I SHOULDNT BE COMPLAINING AT ALL WITH ALL OF THE OTHER ISSUES WE HAVE IN THE WORLD TODAY.
MAYBE THAT IS THEY WAY THEY WANT ME TO LOOK AT IT
SCRATCH YOUR TAIL AND BE GLAD IT WASNT WORSE.
June 8, 2013
Rated 5.0 out of 5.0 by MaryD Excellent Stay-cation
This hotel is very nice for the area. Comfort level is very good. Food in breakfast area was just OKAY, but there are alot of food places surrounding this hotel.
May 24, 2013
Rated 5.0 out of 5.0 by Jayhawker Best place in Killeen
I have been to Killeen a few time and stayed at a number of hotels and this is head and shoulders above the rest. The rooms are comfortable and very spacious. The bar also has great daily specials. Will only stay here in the future!
May 20, 2013
Rated 5.0 out of 5.0 by CaliGirl Excellent staff and service
We really enjoyed our stay, the staff was very friendly and helpful. Our room was comfortable and clean. We will definitely stay here again in the future.
May 19, 2013
Rated 5.0 out of 5.0 by EF204 Great hotel
Great hotel, they gave us a government rate. The staff was nice and helpful. I will be staying here again in November.
May 8, 2013
Rated 3.0 out of 5.0 by jonisis don't stay here
checkin was haphazard. many in our group were told they did not have reservations when they did. clerk having bad day, she should have stayed home.
food orders were prepared one at a time. not timely, missed beginning of meetings.
ran out of hot wings and shrimp.
waitress loud to announce that we were almost too late to order.
were told lounge open till 11pm. lights shut off before 9pm on arrival evening.
if this was only choice to spend night, we would sleep in car or continue traveling.
May 2, 2013
Rated 5.0 out of 5.0 Great Rooms and Property
Rooms are clean and comfortable with everything you need to relax or work. Pool area with the 3 Cabanna's are very cool. Great place to stay whether on business or vacation
April 23, 2013
Rated 5.0 out of 5.0 by NateK Great experience
Everything about this Holiday Inn was exceptional with the exception of most of the food from the in-house restaurant. The food, except for the hamburgers, was either bland or not very good. Lucky for you there are more than a few places within 5 minutes.
April 22, 2013