Rated 5.0 out of 5.0 by LouisT Great Customer Service
I recently participated in a Triathlon race in Knoxville, Tennessee and the Holiday Inn was the Host Hotel. My finish time in the race coincided with check out time at the hotel. When I asked the Front Desk Staff if they could extend my stay for a few hours (shower and kicking back for a while) I was told that there was no problem and to take my time. I am very grateful for the extra few hours that I was given before heading out on a 17 hour drive back home.
May 16, 2013
Rated 2.0 out of 5.0 by rcm1929 Furnishings
Carpet was dirty. Living room had a worn-looking couch, a desk chair and an easy chair. This was a graduation weekend and we had family and friends for a brief visit. Not enough seating.
May 15, 2013
Rated 5.0 out of 5.0 by simba Collins checked me in even though trouble with Computer system He did a great joib!!!!!!
Grandsons UT WE have stayed with you all a lot of times & always have a great experience! The new renovated Holiday inn is great! It was my grandson Graduation from UT & Dghtr birthday! Whole experience was best! Retired AT&T Travled a lot but must say You all are the best!!!!!!!
May 15, 2013
Rated 5.0 out of 5.0 by liz35 Clean, comfortable and convenient to Market Square
The only thing lacking was a mini frig. I loved how the location was an easy walk to the UT campus and to Downtown shops and restaurants.
May 13, 2013
Rated 5.0 out of 5.0 by UTdad1977 Great room comfortable bed great pool great location
I love to stay here . It's the perfect location, within walking distance of the UT campus and market square and many great restaurants
The staff is so friendly, the rooms are roomy comfortable and the beds are great, you even get a choice of pillows,soft or hard
The pool overlooks the park, and it was just redone
The bar is comfortable and also looks out onto worlds fair park
I've stayed here once a month for the past year
I wouldn't stay anywhere else when I'm in Knoxville
May 12, 2013
Rated 5.0 out of 5.0 by ChooChoo2 Beautiful Facility!
The staff was extremely professional in the hotel, as well as the banquet service people. The presentation from the front desk to the coffee servers at our meetings were top notch, much like you would see at a higher-end hotel.
The restaurant was average, couldn't get a glass of wine at lunch, but the waitstaff was very quick and attentive. There is a free shuttle and fantastic restruants within walking distance.
I would recommend the hotel to anyone, and I will return when I am in the Knoxville area.
May 11, 2013
Rated 5.0 out of 5.0 by 860Jess Excellent
This was one of the best hotel experiences I have has in several years. The staff was amazing and the room was wonderful.
May 6, 2013
Rated 4.0 out of 5.0 by Redtail Virtually everything was good, but bed and pillows
I couldn't find anything to complain about in this gorgeous hotel until I went to bed. The bed was lumpy and much too soft. The pillows were child-sized and the ones marked firm were just as soft as the ones marked soft. In fact they were all identical. I was there for two nights and woke up with a crick in my neck both mornings.
The staff throughout the hotel were great. The room was nice. If the bed and pillows had been tolerable, I would have given you an A, maybe an A+.
May 3, 2013