English
Lancaster-Rockvale Outlets
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 001-717-293-9500
Hotel Fax: 001-717-293-8558
Hotel Fax: 001-717-293-8558
Rated 3.9 out of 5 by 43
reviewers.
Rated 1.0 out of 5.0 by Annab24 Horrible
The hotel stunk of pot smoking and cigarette smoke my granddaughter is asthmatic we couldn't wait to leave thank god it was only 2 nights but terrible
May 11, 2013
Rated 5.0 out of 5.0 by wjc59 Great location. Nice hotel.
Bed was OK. Otherwise everything was great. Will stay here again.
May 10, 2013
Rated 5.0 out of 5.0 by Louie1019 Beds were comfortable and room was very clean
Great value for the money. So conveniently located to the outlets. Had a great time. Would definitely come back to this hotel.
May 9, 2013
Rated 4.0 out of 5.0 by KenJ4950 Comfortable bed and clean room.
Disappointed on arrival. We were set up for a king bed and was initially given 2 queens. My reservation stated 1 King Bed. No "Goodie Bag" at check in. We were given 2 bottle of water. We stayed here a month ago and got a "goodie bag", although they said one would be in each room and they were not. We had to go back to the desk to get them.
This is not a good recognition for Priority Club Members.
We tried our key for the outside door on the second day, and it had been deactivated (both keys), so we had to walk to the front desk to get it re-keyed.
We have stayed here several times over several years with our friends and had good service. If this had been my first time, I'm not so sure the review would be as good as the one I'm giving now.
It's very convenient to the outlets and other attractions. They give you an appetizer at the Texas Roadhouse which is a nice perk. I really enjoyed the bacon on the first day for breakfast. I didn't care as much for the ham on the 2nd morning of our stay. Overall, it is a good breakfast.
May 5, 2013
Rated 3.0 out of 5.0 by MountainChick Nothing special - Clean rooms, service was good,
Nothing special to report about this hotel. A little over priced compared to other hotels that offer the same amenities. It was clean, service was ok, but toilets were slow to flush in the am. Could have stayed at other hotels, just as nice, but cheaper (other travelers in my group insisted on staying at Holiday Inn).
May 2, 2013
Rated 1.0 out of 5.0 by bugged777 No. no...no
I had booked this hotel for two nights and was to get bonus points on my stay. I was paying a premium price...I expected a decent stay. When I got to the hotel there was no parking except in the back which was not well lit. I entered the hotel and the smell was the first thing I noticed. It smelled mildewy and not fresh, although it appeared to have been recently updated. When I got to my room, it smelled of a heavy dose of air freshener covering up pet and smoke. I saw a huge centipede on the wall in the hall coming in. I stayed in my room, didn't complain, but I couldn't help thinking of the centipede. When I walked to the lobby for breakfast in the morning, there was a maintenance guy taking care of another huge centipede. I overheard him say to the housekeeper that "these bugs are all over" and that he "had seen them in every room" and that they "couldn't control them". I told this to the front desk and checked out and went to a hotel down the street. I was not given any credit for my first night's stay. Paid the full premium price.
April 30, 2013
Rated 4.0 out of 5.0 by teacher24 Friendly staff
Our only disappoinmtent was that the breakfast was served until 9am each day. This was very early and didn't allow us to sleep in a little during our weekend away. While the food offered at the breakfast was great, we wished it was offered until at least 10am.....9am seems very early to end breakfast especially on the weekend.
April 27, 2013
Rated 5.0 out of 5.0 by RONNIE0223 STAYED AT A LOT OF HOTELS BUT NONE BETTER THAN THE HOLIDAY INN EXPRESS, LANCASTER, PA.
I PERSONALLY WOULD RECOMMEND THE HOLIDAY INN EXPRESS LANCASTER, PA. TO ANYONE! THE ROOMS ARE VERY CLEAN. THE CARPETS ARE EITHER NEW OR VERY CLEAN. THE ROOMS ARE BRIGHT AND MAKES ONE FEEL AT HOME. NEW LCD TV"s. IN THE MORNING THE BREAKFAST IS MORE THAN ONE COULD ASK, VERY GOOD!!! i PERSONALLY WILL STAY AGAIN AS I HAVE OVER THE YEARS. I GIVE THE OVER ALL HOTEL, ITS PEOPLE, ETC. AN "A+" PLUS.
April 27, 2013
