Rated 5.0 out of 5.0 by PGWinters Absolutely the BEST place to stay in Lancaster!
I have stayed in several hotels in Lancaster over the last 15 years as I come here annually for a conference in the Antelope Valley. This Holiday Inn Express is undoubtedly the very best place to stay in Lancaster, much less the Antelope Valley. The staff is exceptionally efficient as well as professional and takes good care of their guests. I did not find this Holiday Inn Express till 4 years ago and I am so glad they are there... if you'll just stay here the first time you come to Lancaster, you'll not have to search in frustration for a clean, quality hotel as I did. Rates here are more reasonable than other comparable hotels in the valley (I really have stayed in almost all of them) and the quality and cleanliness is truly incomparable! If you have a need for a suite, they have the best room in the valley with the best floor plan for a 1 room suite with separate living room, kitchenette and bathroom.
April 11, 2013
Rated 1.0 out of 5.0 by Landon2013 Bad Experience
I'm a Lockheed Martin employee who has stayed at this hotel a number of times. This most recent stay was horrible due to the fact that the hotel was under construction. I asked for a low floor, it's in my profile, and the lady instead put me on the third. Not only that, but the elevator was out.
I'm a video producer with the company and travel with a lot of production gear that cannot be left in the rental car, I had to take multiple trips up the stairs to get all the gear secured.
As I returned to the hotel one day after work we were locked out the side doors and the front entrance was closed. A poorly made sign said "use window". I went to the window that looks into the office and knocked and nobody came. I walked back around to the side and to get in my car (it was cold) and call the front desk and there I found a hotel resident outside smoking who had left the door propped open. I was finally able to get in.
I understand that hotels have to go through this process, but this was poorly executed and with little regard to the customer. Not to mention that this was a trip that took me to Baltimore, PAX River, Los Angeles and Marietta and the nightly accommodation fee at the Lancaster Holiday Inn was more than any of them. So needless to say the value for what I paid was not worth the experience.
Very disappointed. I'm in Lancaster, CA a lot and from now on will take my business to another hotel chain.
February 27, 2013
Rated 5.0 out of 5.0 by Jc12 Great for long stay
Even with construction - staff was great and helpful during a long term stay.
February 27, 2013
Rated 5.0 out of 5.0 by bearpaw Great place to stay
Nice property and the staff is great. Location is close to the freeway but far enough away to be quiet. Room was clean. I would stay here again.
February 12, 2013
Rated 3.0 out of 5.0 by RichC I stayed only 2 hours
I had to leave this hotel because my wife was rushed to the hospital with a possible heart attack. Yet you still charged me full rate. What's up with that?
January 28, 2013
Rated 5.0 out of 5.0 by Jc12 Made long term,stay easy
Stayed here many times, including 2 months straight. Very good staff that made the logistics of the stay easy.
January 12, 2013
Rated 5.0 out of 5.0 by cruisingone back again!
As always, our stay was so nice. Comfy beds, clean rooms, good breakfast, and wonderfully helpful and friendly staff.
Thanks. We look forward to our next visit.
January 2, 2013
Rated 5.0 out of 5.0 by TEBR TEBR
This hotel is great. Staff welcoming, professional and helpful. Room spotless, quiet and comfortable. Internet works well. Breakfast looked adequate and hot (I am not a breakfast eater except for the yogurt and coffee). Lady who works in the breakfast room is so conscientious, and eager to help.
Will stay here every time I am traveling to visit my daughter, as it is a good half-way spot for me, and makes the journey better..
December 13, 2012