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Rated 3.6 out of 5 by 22 reviewers.
Rated 5.0 out of 5.0 by great place to stay Great room, breakfast choices were amazing only issue we had was we couldn't watch the hockey game because there channel wasn't working May 2, 2013
Rated 5.0 out of 5.0 by Nicest HDI Express I've seen This is the nicest HDI Express I have stayed in. It is clean and modern - does not look old and redone, but everything has a modern and totally new feel. I would definitely stay here again. April 23, 2013
Rated 5.0 out of 5.0 by Great Location ! Our stay at the Holiday Inn Express Laurel Lakes was a great experience. The staff was very friendly just like family, the shuttle to the Greenbelt metro was a Plus, I`m glad he was driving traffic in the area is crazy! Our room was so comfortable the bed was huge, and after a day of walking around DC it sure felt good! Restaurants are within walking distance, the hotel is quiet too there was a group of 8th graders on a trip-we didn`t hear a thing. The breakfast area is large enough to fit families, with a large selection of food. All in all I would go back again! Thanks for a great stay ! Marie April 15, 2013
Rated 1.0 out of 5.0 by Not a hotel to get a good night sleep The noise was so loud you could not get any sleep. Kids came and took over the hotel. It took two calls late at night to the front desk before they tried to get thing under control. Other guess were also complaining in the morning at breakfast. They did give me a 15% discount. March 31, 2013
Rated 1.0 out of 5.0 by Management does not respond to customer concerns or questions. I would have rated this hotel well, however, I have spent over 2 weeks trying to have management answer a question regarding the mattresses at this hotel. (The mattress was very comfortable) I have not been able to get a response from either the hotel manager or customer service for Holiday Inn Express. I will not be a repeat customer. If they cannot handle a postive request, I fear how poorly a negative issue would be handled by them. March 28, 2013
Rated 4.0 out of 5.0 by Comfortable rooms & great breakfast I choose to stay at this hotel because it's located close to my work, the rooms are comfortable and breakfasts are excellent. The only item I'd like to see resolved for my future visits is the repair of the jacuzzi, it was not available for the 2 weeks I was there. I'm not sure why a life guard was always posted, but that deterred me from using the pool in the evenings. It may be a local requirement, but all Holiday Inns I've visited were okay with a person being responsible for their activities in the pool. ( I enjoy swimming laps by myself) March 21, 2013
Rated 5.0 out of 5.0 by Great Value I stayed at this hotel for 20+ nights over several weeks. The bed was very comfortable, the room was clean, the water pressure was strong. The entire hotel was recently remodeled and in good condition. The breakfast had both hot and cold items. They gave me a great rate upon asking. Close to shopping and restaurants. The bathrooms were small but clean and new. The only downside I experienced was TV reception on several nights. No Signal for major TV network stations. All in all a great hotel and a great value. I would stay here again. March 19, 2013
Rated 5.0 out of 5.0 by wonderful employees We were there 4 nights and if I am ever in that area this is the place I would stay. The front desk employees are outstanding one paticular person his name is Wayne went way beyond his job to make our stay great, he is such a wonderful person and may God Bless Him daily March 7, 2013
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