Rated 5.0 out of 5.0 by Shockerfan Great customer service!
I recently stayed at this venue and attended a conference there. The staff were friendly, helpful and very attentive to the needs of our group. I would recommend this hotel to anyone traveling through the area or hosting a conference or large group event.
May 8, 2013
Rated 3.0 out of 5.0
by GuestofHorror Good Pool
This was my last stop before I got to Fort Riley, KS. and it was undergoing some improvements in the lobby area. The hot tub was extra large to accommodate more than just a few people but the timer dial was broken (at the time) and didn't shut off in the allotted time so be watchful of the timer-LOL!
I did address this with the staff but I'm not sure if the issue was fixed at the time of the review. Other than that it was an ok stay, not the 4.0 I was expecting.
May 7, 2013
Rated 3.0 out of 5.0 by Kh63 Family getaway
We had 4 rooms in our party. We asked for later checkout and 2 of the rooms had housekeeping knocking on door early. We had late checkout so we could go to church and then change afterwards, none of our keys worked and had to be rescanned before we could use them. It would have been nice if we were told that when we asked for later checkout. One room had my young niece and baby and they went swimming during that time and person at desk was a little rude when she said she couldn't get in. The room price for that weekend was a little high also. We choose this hotel due to sons church east lake there.
May 3, 2013
Rated 3.0 out of 5.0 by LLM12 Could have been better
Room was very small, no in room refrigerator, maid service was poor, restaurant got order wrong, overall not the best stay for the price. Disappointing
April 17, 2013
Rated 1.0 out of 5.0 by SOLJustice Hmmmmm.....
No microwave, No refrigerator, No breakfast, terrible TV, nothing more to say.
April 14, 2013
Rated 5.0 out of 5.0 by LB13 Very relaxing time
We came as part of a convention, which is a busy time, and the staff was very courteous and professional. The room was very clean and the service was great. We had daily room service and our room was kept clean. Thanks for a great experience!
April 14, 2013
Rated 5.0 out of 5.0 by Merideth62185 Front Desk was great.
Tyler at the front desk was so much help. He was always busy but smiled and was courteous.
The room was great. It was clean, spacious and the bed was so comfortable I slept good.
I was there for a convention and the hotel was very busy. We were all treated well and I really enjoyed the convention so much better because the staff was so kind and friendly.
The food in both the café and bar was good. My hamburger was undercooked and when I sent it back it still came out undercooked. The rest of the food was good. .
The only complaint I would have is the Hot Tub was always full of children and never hot so I could not relax in it the way I planned to after a day of convention.
We have had this convention here before and I am looking forward to having it there again.
April 12, 2013
Rated 2.0 out of 5.0 by Zipper Lawrence Holiday Inn "Stay"
I normally stay at the Holiday Inn Express. They were completely booked, so we stayed at the H/Inn. Crowded, noisy, poor breakfast faire, and to top it off, the plumbing in the bathroom leaked and I woke up to a flooded floor. Will not return to a "Holiday Inn". I will contiinue to stay at your "Express" hotels.
April 12, 2013