Rated 3.0 out of 5.0 by Thisbird An average stay......but nothing to write home about.
It's tough to write a review when I know I will be back at the same hotel in a week.
The hotel was an average Holiday Inn Express. The hotel is not super clean. My room was not overly clean. Also I get that people need to smoke: can they not stand 12 feet from the front doors and block everyone's path.
I was surprised that as a Platinum Elite I wasn't upgraded. They had other "better" rooms, but none was offered. I guess I could have asked. Since I will be in Layton for about two weeks each month, I am just hoping that my next stay is better. My choices are another brand of hotels or to stay in a Hi Express further away.
May 15, 2013
Rated 5.0 out of 5.0 by Kenyan Overall experience
The best of the many HIE hotels we stay in all over the country. We particularly appreciate the "hospitality time" offered several times a week. We do get tired of the same old breakfast selections - not a problem if you only stay periodically but when you stay for many days over a year the selections are boring - particularly the sausage gravy.
May 15, 2013
Rated 5.0 out of 5.0 by LiCa Great stay
We were very impressed with this hotel. We knew there was a free breakfast buffet, but were pleasantly surprised that there was a free dinner on certain nights as well. Our room was very spacious and clean looking. We had no complaints about our stay. Would definitely recommend this hotel to anyone!
May 9, 2013
Rated 5.0 out of 5.0 by pickycindy Great Stay
Room was very clean, quiet and comfortable. Staff was very helpful. Used Reward Points so the value was exceptional.
Breakfast choices are always great and way too much.
April 20, 2013
Rated 3.0 out of 5.0 by WhyNotTry Would have given 2 stars if not for the excellent customer service
I stayed here prior to a meeting that I had and the room was very clean and very nice...until you turned on the bathroom light/fan. The fan sounded like an airplane was taking off. That was acceptable. Better too loud a fan than no fan at all. The beds were comfortable and sleep came quickly. The next morning the water was cold. I don't like cold showers! I showered and then went to the front desk with every intention of complaining on my way out, but after waiting for 10 minutes for the clerk I was out of time and had to literally run out the door to avoid being late for my meeting. Long story short -- After contacting customer service and talking with the manager of the Inn they were able to make things right. I still don't know if I could recommend a stay at this particular location, but at least they were willing to make things right!
April 15, 2013
Rated 5.0 out of 5.0 by jdogtann Great Service
I enjoyed being greeted as a Priority Club Member and was even given a goody bag. That is a great way to keep customers coming back in my opinion. The rooms being clean and comfy and fresh baked cookies at check in didn't hurt either.
April 8, 2013
Rated 3.0 out of 5.0 by themom review
The room smelled like someone was trying to cover up smoking. The fridge knob didn't work but I fixed it with some tape. The shower was horrible. You either got a trickle or stinging needles.
March 14, 2013
Rated 5.0 out of 5.0 by PastaBurner Best Staff Anywhere
I travel for business and spend at least two weeks per month in Layton. I have stayed at almost every other hotel in town, now I always choose the Holiday Inn Express, the staff is by far the best I have come across. The managers reception in the evening is top notch, Teresa does an excellent job hosting, and making everyone feel welcome. The girls at the front dest are very accommodating to any request, and Meagan always greets you with a smile in the morning. All in all this is a great property, and recommend to all new colleagues traveling to layton.
March 10, 2013