Rated 5.0 out of 5.0 by fangsta13 Holiday Inn Express Lexington, SC
Great location, excellent customer service, and very clean rooms. Everyone was so friendly and helpful!
May 20, 2013
Rated 4.0 out of 5.0 by PoppyG The Wedding Party
We had a wedding nearby and this HI Express was very accomodating to the six large families that stayed two nights. The staff was excellent and I felt the Mgt was very sincere at making all guests be comfortable, safe and relaxed. Our family was preparing flowers for the wedding and they staff let us use the conference roof for a couple of hours as a courtesy and at no cost. We certainly will stay here again and recommend HI Express to others. Thank you for helping make our stay so nice.
May 18, 2013
Rated 5.0 out of 5.0 by Papermachinerepairman Zero Complaints
Everything worked, the room was comfortable, and the staff was polite..
The overnight guy was very friendly and made the stay memorable..
May 15, 2013
Rated 5.0 out of 5.0 by Noles Travel
Good office and Front check in Staff. Have stayed there in the past and have had no issues.
May 7, 2013
Rated 5.0 out of 5.0 by Welcome Great Service and very friendly staff
We had great time and will stay here and would recommend to friends and family
May 5, 2013
Rated 5.0 out of 5.0 by Captnputts Great Service
They did everything right! They knew I was coming, had my paper work and key ready, gave me a snack for being a rewards member and gave a great recommendation for dinner! Well done!
May 3, 2013
Rated 2.0 out of 5.0 by DannyUSC A Room, Finally!
When I checked in to the hotel I was assigned a room. When I went to the room, I found that it had not been cleaned. I went back to the front desk and she seemed to think this was funny. Well it was five o'clock p. m. and I had worked all day and I did not see the humor in the situation. After about twenty minutes I was give another room. This room was acceptable. You would think that all of their rooms would be cleaned and ready by 5:00 p. m. each day. Afterall you have to checkout at 11:00 a. m. I was really disappointed in this facility.
April 30, 2013
Rated 2.0 out of 5.0 by JK39 Would not stay again
Breakfast and breakfast attendant good. Beds pretty comfortable and rooms fairly updated. Now for the bad news. Some of the staff is trying, the others are not. Just not a sharp crew. One lady at front desk actually told me to check the pamphlets at front door when I asked about a local restrnt recomendation. The air conditioners are a travesty as other reviewers have mentioned. Sounds like a freight train. We complained and they tried to fix twice. Didn't help. We were there 4 nights and notified front desk that our sink did not drain. They never fixed it or even attempted!!! Multiple requests and never fixed....thats unacceptable. Had we not been enjoying the Masters experience so much I would have thrown a fit. Additionally, our freezer in mini-fridge was filled with so much frost you couldn't even put anything in it. Housekeeping orgot to give fresh towels one day after removing the dirty towels. Forgot new soap and new cups another day. Hallway on non smoking floor smelled of smoke. Property grounds are overgrown and not well maintained in the back. Pool was not open, but there wasn't even a chair to be found to sit outside and try to enjoy the sun. Lexington is OK and the price was decent for Masters week, but if you want a better experience and more variety on restrants and nightlife steer clear of this property.
April 16, 2013