Rated 5.0 out of 5.0 by tjf237i Fine Hotel in Lovely Neighborhood
The Crowne Plaza in Miraflores, Lima, Peru is a very well appointed property with a superb staff. We relied upon the consierges to assist us in hiring taxis, planning our walking trips and selecting restaurants. The young man who worked in the club room (and at the restaurant at lunch) was very friendly, the same age as our son, and really made us feel at home. I imagine some day we'll return and he'll be the hotel manager. Everyone shared their knowledge of the city and its attractions with us. We really appreciate their efforts.
Our room was quite large with more than ample room for just about any activity you'd want short of a basketball game (one of the most livable rooms we have had in years.) I have no idea the criteria for classification as an Intercontinental Hotel or a Crowne Plaza, but the entire experience felt as if we were in an Intercontinental and that includes the service, the room and the outstanding staff.
We stayed the the Lima Crowne Plaza twice during our trip, before and after Cusco/Machupicchu stay, and we appreciated the many tips given to us by the staff, the lovely room and bag storage for almost a week. Thank you.
April 2, 2013
Rated 5.0 out of 5.0 by rsidave American in Lima
This was my first visit to Peru and I speak English only. This staff was very attentive to my needs. I had a scalding hot coffee second degree burn on my leg during the late evening flight in to Lima. I checked into the hotel at 1 AM. When I awoke I saw the seriousness of the burn and contacted the front desk for directions to a clinic. They instead, sent a Doctor to my room within a half hour and used their insurance to pay for it. I had to get my own prescriptions filled but the pharmacy was just down the street. It is great to stay in a foreign country when the people you are staying with really care. I highly commend the staff.
February 27, 2013
Rated 1.0 out of 5.0 by TINO Hotel is being remodeled !! Workers hammering away !!
Ask b-4 making reservation if done with remodeling first !!
It's a mess...Breakfast is being served in a conference room, workers hammering early in the morning !! Flooring being layed.
Not what Crown Plaza is known for.
February 25, 2013
Rated 5.0 out of 5.0 by NorCalTraveler530 My favorite hotel in Miraflores, hands down. Excellent hotel with great customer service.
Overall: A very clean, spacious, well-furnished, comfortable hotel with great customer service. My room (Executive Club Level) was VERY spacious with modern, new looking furnishings and 2 LCD televisions. The Club Member breakfast buffet and evening concierge service was excellent, the food was quality and the service was outstanding. I also enjoyed the free high-speed internet and the beautiful pool area.The staff spoke english which helped a lot too since my Castellano (Spanish) is pretty basic. I would recommend this hotel to my family and friends over any other hotel in Miraflores. (This was my sixth trip to Lima, Peru actually)
As soon as I arrived I was immediately identified as a Platinum Elite Member. Upon check in I was upgraded to the Executive Club Level room, which was absolutely beautiful and spacious. As I walked through the door of my room I noticed a big bowl of exoctic fruit from the jungle sitting on the counter beside a note from the manager welcoming me to the hotel and reminding me about my club member benefits. If you're a Club Member, I highly recommend the Club Lounge breakfast buffet, it's free and is loaded with delicious, gourmet food and I couldnt have been happier. Checking out was a snap as well. I was not mischarged for anything, in fact there were no complications, The entire checking in/out process couldnt have gone smoother. This was the best experience I've ever had at a hotel in Lima. I am honestly looking forward to returning to this hotel on my next trip to Peru.
February 20, 2013
Rated 4.0 out of 5.0 by HS063 Visit to Lima
Room was very nice and comfortalbe, breakfast quality and Choice was very Good.
Ridiculous: Cappuccino and Espresso had to be paid separately with breakfast.
December 7, 2012
Rated 5.0 out of 5.0 by Crispy Great service and excellent location
I stayed for a night before a longer tour of Peru.
Miraflores is an interesting and tourist friendly place to start and the Crown Plaza is ideally placed.
My room was superb and all the staff were very friendly and helpful. This was expecially true of Daniel in the bar and Pamela in the Club Lounge who were very attentive and are excellent
I'd booked as a Priority Club Member and was welcomed at check in and had use of the Club Lounge which was excellent.
representatives of the Crown Plaza brand .... many thanks
November 23, 2012
Rated 3.0 out of 5.0 by buddyoli Room for improvment
The exercise room did not have a tread mill which is standard in every hotel I have ever been in?
The club offer 2 free drinks and if you have 3 they charge you for the most expensive one?
The prices are high hence noboby or very few use the facilities!
October 16, 2012