Rated 5.0 out of 5.0 by coalminerswife94 Great service
Great place ... nice & clean . Great customer service and LOVED the room everything that we were looking for & more ! also a nice location
May 19, 2013
Rated 4.0 out of 5.0 by Twices Room Cleaning and Breakfast
The rooms was very comfortable however, the notice to have the room service should not be on the back of the toilet. I did not see the notice until Saturday which was late to have the room clean or get clean towel. My suggestion is that if guest are checking in for the first time on a Friday than the front desk should inform the guest that if they want a lite cleaning than they must inform housekeeping by 5pm that day.
The other issue was that we were told that breakfast is between 7:30am-9:30am on Saturday however, nothing was available until 8:30-8:45am.
Other than these two issues my stay was comfortable.
May 2, 2013
Rated 5.0 out of 5.0 by Bob09 A Great Airport Option
I stayed for one night before an early flight the next day. The desk staff was great. The hotel room was clean and comfortable and I enjoyed the free reception with beverages and wings. It was also nice to be able to rent a DVD of a first run movie for only $1.00 as I was staying by myself and had done enough work for one day.
You can't miss with this "New" hotel and its great staff and facility.
April 22, 2013
Rated 5.0 out of 5.0 by SS425 Great Hotel - slow shuttle
Overall a great place to stay! Clean, good price, great amenities.
Shuttle service can be slow if it is busy - I waited 50, 45 and 40 minutes on three successive days to be picked up last trip.
March 13, 2013
Rated 5.0 out of 5.0 by Tracy32 Awesome!
These guys do an "Awesome" Job. Nice upgrade guys!
February 25, 2013
Rated 5.0 out of 5.0 by Tash123 Overall a GREAT stay!
I was definitely pleased with the cleanliness and comfort of our room. As a matter-of-fact, I was so pleased with everything that I was a repeat customer. The staff was very courteous and friendly both times and even during a 3am checkout.
The lady that worked in the breakfast area was very nice and accommodating with our children, and she made delicious biscuits with gravy :).
In a world where customer service leaves a lot to be desired it was very refreshing to experience great customer service at this Staybridge Hotel (BWI airport), as well as the cleanliness, quality, and comfort. I would definitely recommend this Hotel.
Thank you to all the staff that made our stay such a pleasant one and keep up the great work!
February 6, 2013
Rated 4.0 out of 5.0 by RDBD Staff was very helpful and friendly. Shuttle drivers were excellent..
All was good. Breakfast selection was very basic. Could have had more to offer. Staff and facilities were clean and comfortable.
Room thermostat was a bit odd. but figured that out.
January 29, 2013
Rated 5.0 out of 5.0 by Fashion4 Best atmosphere and exceptional service
Staybridge Suites offers the BEST overall service with very good breakfast bar, free shuttle and the friendliest employees.
January 23, 2013