Rated 5.0 out of 5.0 by 59blackie Great place to stay
Staff are excellent,went above and beyond for our Mothers Day week-end.Very Clean 5 stars.
May 17, 2013
Rated 4.0 out of 5.0 Clean, Comfortable, and Average
The Holiday Inn in Lloydminster serves up no surprises - which I guess is the point. When you expect to find a standard hotel with all the standard services, this one does not disappoint. The rooms are scrupulously clean, as are the bathrooms, the beds with labelled choice of firmnesses for the pillows are a nice touch, and the restaurant serves essentially the kind of food you would prepare for yourself at home. A nice touch - signing up Bath and Body Works as the supplier of the toiletries - again, something you would expect to do for yourself at home. Staff is courteous and client-oriented, except for the curiously short-tempered server at breakfast who did not seem to understand that Chinese guests who can speak no English at all cannot understand when she says "you will have to give me a few minutes". Perhaps as Lloyd continues to grow as an international centre for heavy oil development, wait staff will become more attuned to cross-cultural communications issues. The only quibble is that the room rates are high compared to similar properties in this chain in other locations - another function of the red-hot industry in the area, I suppose. That said, we were pleasantly surprised to be offered a room discount without asking, as we had block-booked 10 rooms on short notice. Will I return to this property when next in Lloydminster? Yes - in fact my next booking is already in place. Why? Because I know what to expect, and it will be well within my comfort zone.
May 9, 2013
Rated 5.0 out of 5.0 by Tinant nice bed
I amways am happy to stay at Holiday Inn express's , they are good value for the money , and are always . always very clean and comfortable --- home away from home --- great stuff , keep up the great service
May 3, 2013
Rated 2.0 out of 5.0 by jozxyqk How does that happen?!
I came back to the hotel after work one day during my trip to find my room had not been cleaned that day. It was about 8pm so they had had plenty of time to clean the room. I brought it up to the front desk and was surprised to find out that not only my room hadn't been cleaned, but five(FIVE!) other rooms had not been cleaned that day. The girl at the front desk was very polite and said it may have been due to the staff meeting that housekeeping at 4:30 they may have not been able to get to it.
I do not see how it could ever be considered acceptable to simply skip cleaning somebody's room, staff meeting or not. I do not intend on staying there again.
April 22, 2013
Rated 4.0 out of 5.0 by Synchrocoachy Friendly, helpful staff
The location of hotel in Lloydminster is central to everything and its staff makes it an obvious location to return to. The staff are always curious and very helpful.
April 2, 2013
Rated 1.0 out of 5.0 by Hdpose feel of room
Worn and tired rooms. Overpriced and staff not very customer focused
March 23, 2013
Rated 1.0 out of 5.0 by SAG54 Poor service
On Feb 24 I stayed at the Holiday Inn Lloydminster.
As a priority Platinum member I was very disappointed with this hotel. I booked the my stay early in the morning around 8:30am. When I arrived at the hotel around 8 pm my check in was not ready. I noticed the hotel was not very busy and said that to the front desk clerk. I requested an upgrade and was told there none available. As I stated I noticed the hotel was not very busy so when I went to my room I decided to check on line to see if they had any upgrade available. I noticed there were lots of room available for both the night I was staying and the following night. I went back to the front desk and asked the front counter person why I could not have had an upgrade when there were rooms available she hesitated and said she made a mistake and looked at tomorrow night room availability. I told her that was not true also and went back to my room. The reason I wanted an upgrade was to get off the first floor where the people who work on the oil rigs get up any out between 4 am and 5 am. Sure enough around 4am the doors started banging and I was not able to get a good night’s sleep.
As a platinum member I expected better service than I received. I do not especially like being lied to. If they are not going to honour the Holiday Inn program, they should say so. I filled out the comment card but as suspected no one called me to explain or say they were sorry for the way I was treated.
On my next visit to Lloydminster I will likely stay and another hotel where they do honour their loyalty programs.
March 3, 2013
Rated 4.0 out of 5.0 by Gordostar Visited for Business
I visited this Holiday Inn last week. Overall the rooms are clean but basic, it met all my needs and I would stay there again. It has a Smitty's restaurant in the hotel which was nice when it was -42C and you don't want to go out.
February 3, 2013