Rated 4.0 out of 5.0 by NB67 No Complaints - Clean and Comfortable
We had a good stay for one night while going to an event in London. Everything was clean and comfortable and we have no complaints. The staff were nice and friendly.
June 15, 2013
Rated 5.0 out of 5.0 by AJPJ84 Short Weekend in London
Excellent HIX, really enjoyed my stay here, great location.
Staff are superb and the hotel fulfilled all my needs. This is the second time I have stayed at this HIX and will be returning in the near future.
June 11, 2013
Rated 4.0 out of 5.0 by kazza12 friendly staff
very friendly staff, room very clean very and quite even facing the main road, close to underground, reception very helpful in booking taxi place to eat in the area ect.
May 29, 2013
Rated 1.0 out of 5.0 by Nonsense2013 To be avoided, if possible
I wouldn't recommend this Holiday Inn. The manager was quite abrasive on check in. The online invoice didn't match the amount I was charged on credit card. It was basically, "pay me now because I say so or get out" Obviously he knows you have no choice but to pay. It wasn't a pleasant position to be in.
May 29, 2013
Rated 4.0 out of 5.0 by Rubina Close to ExCeL, quite far from the town centre
I stayed in the Holiday Inn Express Limehouse 3 nights due to a trade fair in ExCeL which I had to visit.
The distance from the ExCeL is the thing I most appreciated: 15 minutes DLR to reach the fair. On the other hand, to get to the city centre (Piccadilly Circus and so on) it takes quite more, aroung 30-40 minutes, but it's okay.
The hotel position is not that beautiful: it lies just on the Highway, but it's close to the DLR Limehouse station.
Breakfast was quite poor in my opinion: paying 7 € per day I would have expected something more, anyway I've seen worse.
I would come back to this hotel only if I had to visit another fair at ExCeL, otherwise I'd choose one closer to the city centre.
May 28, 2013
Rated 4.0 out of 5.0 by UBYG GOOD LOCATION, CLOSE TO LONDON TOWER
Breakfast is ok but with no effort could be great, is a matter of options, if you are going to give peaches in syrup on day and the other day grapes in syrup, give both at the same time and give people the option of having what they want. Same as cheese with the swiss type and the yellow american type. A pice of jam or beacon will be very nice with the scranmble eggs, but never see either one.
A plus to have FIGA restaurant and The Narrow restaurant close to the Hotel.
Place a sign right beside the lift when the breakfast time is finished.
But let the people who came before the close breakfast time to finish eating breakfast even after the time expire, some people eat slow some others don't, give time to those who eat slow to choose what ever they need to finish their breakfast, do not take away everything away for the simple reason that the time is expired.
May 27, 2013
Rated 3.0 out of 5.0
by Murali1960 One of the most friendly staff ever experienced in international travel
It was the undisturbed nights, warm and friendly staff that took my happiness quotient higher. Its a clean and neat place, ideal for short stay. The location is good to reach several points in London and also close to office.
I Will come back again soon.
May 27, 2013
Rated 5.0 out of 5.0 by RegularIHG Service level on an Intercontinental
I never wrirte reviews as a busy businessman but today I will.
I have stayed at both Crowne Plaza's and this Holiday Inn express in London. The approach and level of service attempted by the Holiday Inn express is beyond experiences I have had at both Intercontinental and Crown Plaza.
Whilst the hotel quality is that of the segment. The service level and effort of staff and management is beyond the level expected at such a hotel.
Well done to the team.
I will stay again rather than go to Crowne Plaza :)
May 22, 2013