Rated 5.0 out of 5.0 by Rias Great view excellent service
Excellent excellent! We had a wonderful time and a big thank you to Rein on reception who was so polite and made our stay a very memorable one, we had a view of the Olympic stadium What a great hotel at a perfect location for the tubes and trains.
Thank you so much, would definitely stay here again
June 9, 2013
Rated 3.0 out of 5.0 by OldGrumpy1 Non-existant houskeeping!
Although the hotel is well located for the Westfield shopping centre and parking is excellent value, the hotel was badly let down by poor housekeeping. After a day out we returned to our room at 1530 and it had not by then been serviced by housekeeping. Furthermore, there was no shower gel/shampoo in the room for our first night. Consequently, we were unable to properly relax and had to go out again earlier than planned so the room could be made up. The duty manager was helpful when we complained and organised a complimentary glass of wine, however, it was by then too late to remedy the situation without further disturbing us. Finally, despite the Olympic legacy the view from the room was of a building site since the Olympic Park is being dismantled, hardly the view touted in the advertising for the hotel.
June 9, 2013
Rated 5.0 out of 5.0 by Kingd Great hotel and service
This new clean and comfortable hotel is well suited for visiting London and has west fields shopping mall next door. Staff were excellent as was whole experience
June 6, 2013
Rated 5.0 out of 5.0 by BigEd62 Fantastic!
This is a fantastic hotel! The location - in the centre of the Westfield Mall - is outstanding and everything you could ever need is literally right on your doorstep! Our room was on the 7th floor overlooking the Olympic Stadium and also a panoramic vista of the City of London and Canary Wharf. You could do a lot lot worse than stay at the Holiday Inn Stratford.
June 1, 2013
Rated 5.0 out of 5.0 by anupama great service and fabulous arena
its a very nice hotel with great location.
Overall very nice experience.
May 18, 2013
Rated 5.0 out of 5.0 by Norfolkngood Location, Staff and Comfort.
Can't really complain about the price as we stayed using points however, this hotel was the best points value we could find in London for the weekend.
The highlight for my wife and I was the wonderful indvidual service we received from Annabelle on reception. I have been travelling for business for more than 20 years so checking into hotels is nothing new to me but somehow Annabelle made it a memorable experience and we fthink she is a real asset to the hotel.
May 12, 2013
Rated 4.0 out of 5.0 by BFSA Overall good experience
It was great.. i stayed here with my sister and the hotel was accomodating when she fell ill and we needed to get to the nearest hospital. We also had to change rooms since our hot water in the shower did not work and the night manager Owen was outstanding. He moved us and helped with our luggage and was extremely helpful... We asked to borrow the scale in the gym to weigh our luggage but the receptionist lady was not flexible and said no... rather dissapointing considering we were going to return it and not walk away with it. With 4 luggages we could not take the luggage to the scale we needed the scale for a few mins in our room.
Overall though i did not allow that spoil the experience great shopping center and easy transportation both bus and train to other places. The concierge was helpful also with our luggage.
May 9, 2013
Rated 4.0 out of 5.0 by LinseyK Convenient to transport links
Very nice, clean and comfortable hotel, staff very friendly, breakfast was not as good as another hotel I stayed in the month before however the Holiday Inn was better value for money.
May 6, 2013