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Rated 4.0 out of 5 by 80 reviewers.
Rated 4.0 out of 5.0 by Friendly atmosphere, basic but comfortable and a good location This hotel offers good value for money and is in a good, convenient location for the O2, ExCel and all of the Docklands. My room was clean and comfortable with tea/coffee facilities but few toiletries. The breakfast was basic but of good quality. I would like to see a greater variety of cereals and some fresh fruit on offer. I was disappointed with the bar and I object to having to pay for wi-fi access. June 10, 2013
Rated 4.0 out of 5.0 by Overnight stay, short but satisfactory Stayed here after going to the O2 Arena - like many guests. Hotel is really convenient and comfortable for this purpose. The staff I encountered were pleasant and the room a good size and clean. My only slight criticism would be that the soundproofing between rooms isn't great but my neighbour didn't sing all the time, thankfully! Would recommend if you need to be in this part of London. June 10, 2013
Rated 4.0 out of 5.0 by Abshona I can't fault this hotel for the price or location to the O2. The girl at the check in desk was really pleasant and friendly giving us all the information that we asked for and more. I was pleasantly surprised with the twin room, spotless, fresh, lovely comfy beds and pillows and with air conditioning. The shower room was lovely as well with nice touches such as the hand wash and shower cream. The breakfast was nice, fairly good choice and well set out so you can help your self. I would definately go back if we were in that area again. June 7, 2013
Rated 4.0 out of 5.0 by EASY RIDE TO THE O2 Easy access to the O2 Great place to stay, friendly staff. Breakfast selection was really good. June 7, 2013
Rated 4.0 out of 5.0 by Handy for excel Stayed here to attend a conference, DLR station 2 mins away and 2 stops to excel so very convenient. Room comfortable, staff helpful and breakfast was good. June 5, 2013
Rated 2.0 out of 5.0 by Bad bed and too far from London, but friendly staff Aside from the friendly and helpful staff, we wouldn't recommend this hotel. The mattress of our double bed was awful, you could feel the springs, and it was over-soft. We spent four nights there and honestly, we weren't able to get a good night sleep, because of the poor mattress and pillow quality. The breakfast buffet was okay. The viennoiserie were quite stale, and everything was the same everyday: scrambled eggs, sausages, and baked beans, bread, jam, butter, some fruits, yoghurts (which were completely tasteless), cereals, juice, coffee, and tea. The location is not convenient as it is located completely east in the Docklands, past Canary Wharf. Even though you are a 5 minutes walk from the Canning Town DLR Station, you are completely outside downtown London. May 24, 2013
Rated 5.0 out of 5.0 by Great Service I really enjoyed my stay recently, although I could not comment on Breakfast as my departure each day was before breakfast was served, usually before 6am. Otherwise Great! May 18, 2013
Rated 4.0 out of 5.0 by OK, but no Fairtrade The hotel provides value for money, but as a socially responsible hotel group would be much improved by making available Fairtrade marked coffee and tea instead of the dreaded Nescafe. Cafe Direct and Clipper Fairtrade products would go well with the image of social responsibility. May 12, 2013
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