Rated 2.0 out of 5.0 by Panpan okay place
okay hotel, poor paint job. No free breakfast. Staff is okay not very professional.
May 1, 2013
Rated 4.0 out of 5.0 by emcgrandma Our Experience
one word - Great! Our whole family (10 of us) was returning from DisneyWorld. Front desk was very accommodating. After an 8 hour drive, we were all tired, but after a welcoming chat during check-in we were all smiling and feeling right at home. We had dinner at the nearby Outback Restaurant and breakfast at the in-house Denny's. Both were great. In-house Denny's had a very pleasant and efficient staff. We were soon on the road again, talking about the perfect choice we made by stopping at the Holiday Inn in Lumberton, N.C.
April 12, 2013
Rated 5.0 out of 5.0 by NJRetiredGuy Great Service
Front desk staff were very acommodating and helpful. Room was very modern and clean. Denny's attached to the hotel made meals easy.
April 12, 2013
Rated 3.0 out of 5.0 by NJCatbird Okay stay, despite problems
Although we requested and were told we had a non-smoking room, it smelled of cigarette smoke. Also, we could only connect one device to the wireless, and couldn't connect a different one even after disconnecting the first.
Despite those issues, the room was clean and the service friendly. The Denny's (onsite) had free wifi, which helped. There are plenty options in the area for dinner.
Clean rooms trump all and we would stay here again.
April 5, 2013
Rated 3.0 out of 5.0 First impression
As a platinum member i spend too many nights in your hotels. This one in Lumberton had to be one of the more dissapointing visits. The old saying, you only get one chance to make a good first impression, this one was not good. This woman that was at the front desk had no clue how to handle and talk to guests. She had ZERO personality and Zero people skills. I stood three deep in line and in no rush at all, but just listened to what was going on in front of me. One absolutely disgruntled guest asked to speak to the manager and this woman states that the manager is probably home drinking. He was looking for maintenance and she stated she was the only person working this 200+ room facility. The man behind me was looking for something left in his room the previous night and she dropped everything including checking in a new guest to help find a phone charger for this guy. I was in the lounge for a Priority Club free food and beer bash and left my invite in my room. The bartender told me to go to the front desk to get another voucher but it was not worth it to me. I paid for all my drinks and food rather than go to that front desk again and face this obviously disgruntled employee. I am hoping this (my first) review does not end out as bird cage bottom because i enjoy your facilities and hope i can revisit this one again someday
Tom from Virginia Beach, Va
April 1, 2013
Rated 1.0 out of 5.0 by DarkNLovelyRedd A True Disappointment
Me and my girlfriend recently stayed at the Holiday Inn in Lumberton, NC. There was no breakfast at all. We had to pay at the Denny's thats attached to the hotel. There was no 2pm check out time for Priority Reward Club Members. The ceiling had a terrible patch job done. There were holes in the ceiling where the paint was cracking. The room had a terrible smell. The only good thing about the room was that I was able to get the government discount. If I would have seen the room before I booked the room I would have never stayed there at all. There were other hotels with better amenities at the same price. Trust, I refuse to stay at the Holiday Inn in Lumberton, NC ever again unless there is a MAJOR RENIVATION done to it. The roooms smell old, look old, and the carpet is terribly dirty. The only other good thing was that the housekeepers/cleaners were very friendly and greeted you when you walked out your room. The desk worker JACQUELINE was not nice when she answered the phone when I called. The desk worker TAWANA was friendly and greeted me well. The Holiday Inn in Lumberton, NC will never get my money again. Terrible experience and as a customer, I feel that they can do better.
March 19, 2013
Rated 4.0 out of 5.0 by Bucka Very good experience for the room rate.
I have had the opportunity of staying at this venue several times when traveling between New England and Florida. The hotel has been renovated during the past few years and has all the ammenities that one would need. The food service is okay, it is a "Denny's", but since it's in the hotel you have a captured clientel. The hotel staff is very cordial, accommodating and helpful with your needs.
March 7, 2013
Rated 4.0 out of 5.0 by Robby94 Visits on 2/21 & 2/27
Everything was very nice. I'll stop there the next time I'm in the area.
March 6, 2013