Rated 5.0 out of 5.0 by Cheers Relaxing visit
No problems. Friendly staff checking in and out. Clean room with comfortable bed and great shower. Excellent breakfast buffet.
May 17, 2013
Rated 5.0 out of 5.0 by QueenLili We are Sorry!
Sometimes it is how a business reacts to a customer's bad experience that really makes a difference. I stay here often and my stays are usually run of the mill - just ordinary. Decent room, friendly staff - what one expects when traveling for work. My last stay, a couple weeks ago, was not good - staff member did not follow through with what he said he would do and I was quite unhappy. When I arrived for this two night stay, the hotel had a surprise for me in my room and a note to say how sorry they were for the problem during my last stay.
I was surprised and very pleased at their effort to make up for the last stay. My sincere thanks to the individuals that remembered me and cared enough to value my business.
May 15, 2013
Rated 5.0 out of 5.0 by Hoya Great place, great location
I have come to expect good rooms and solid value from HIE properties. The front desk staff at this location could be used as training models--- some of the best I have run into.
May 10, 2013
Rated 5.0 out of 5.0 by asgdsr Good room and great breakfast.
Rooms were pretty standard hotel fare: clean, comfy, nice sized beds and TV. Best part was the continental breakfast. Lots of variety and a fun little pancake-making machine.
May 3, 2013
Rated 5.0 out of 5.0 by BillFred Great place for Biz Travelers
This hotel has a warm atmosphere, the staff is super friendly and extremely helpful. The facilities are competitive and comfortable. The location is convenient for anywhere in the Madison area.
May 2, 2013
Rated 4.0 out of 5.0 Great Service
I was in town on business and was having trouble with my computer. I was unable to get documents prepared that were necessary for my presentation the next day. However, Vincent, one of the front desk clerks, took the time to help me get the documents from my CPU to the Business Office. He truly went above and beyond. The whole staff was friendly and welcoming.
May 2, 2013
Rated 5.0 out of 5.0 by Tierney007 great place to stay
Room was clean and quiet. Close to Midwest Horse Fair and easy to find. Parking was not the best.. Lot is small and designed for sub compact cars. The experience was good and after a long, cold and wet day at the 2013 horse fair the room was a comfort that I forward to.
April 27, 2013
Rated 2.0 out of 5.0 by Reviews32 Passing through
Passing through the area - hotel was okay , good location with easy access to the belt line. Price was good.
Hotel rooms need an update - Rooms are older and feel dirty. Bathroom was old.
Staff very friendly and breakfast was great!
April 18, 2013