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Rated 4.5 out of 5 by 23 reviewers.
Rated 5.0 out of 5.0 by A real intercontinental The only intercontinental within Spain worthy of the good name of intercontinental, having stayed at all of them the others could learn from the Intercontinental Madrid May 12, 2013
Rated 5.0 out of 5.0 by Good Good, bit expensive for what you get in return. Location is not good. May 10, 2013
Rated 5.0 out of 5.0 by thank you as always my second home in madrid i always feel welcome April 25, 2013
Rated 5.0 out of 5.0 by Very nice room and all amenities were great Was at the hotel for a 2 day Board meeting. Board room and food and beverage service was fantastic. I have stayed at many Inter-Continental hotels in the world and this one was very nice. April 12, 2013
Rated 5.0 out of 5.0 by Nothing to correct: Excellnet all around. I could not figure anything I would change. In fact, I will return to The IHG Madrid without a second thought. April 8, 2013
Rated 5.0 out of 5.0 by the pillows to softh. and the side of the bed by the phone is a litlle depress In general, the staff very nice, the location is Ok, the bell men, ok, room service OK, cleanesles ok, concierge efficient, the club service very good. only an observation with the club service is when little kids go in hours when you plan to have a busines meeting. these is only a reflection in regard that Club is for relax and meetings. PERSONAL OPINION. March 24, 2013
Rated 5.0 out of 5.0 by A great hotel This was my fifth visit to this hotel which, in itself, must say something. The staff are extremely courteous , friendly and very efficient, and work hard to ensure that their clients look back on their stay with positive memories. The food, service, and general ambience of the hotel creates an atmosphere of discreet opulence, and I have no hesitation In commending it to anybody who seeks something special whilst visiting Madrid. February 23, 2013
Rated 4.0 out of 5.0 by Great stay with just one disappointment We really enjoyed a 4 night leisure break with excellent friendly and knowledgeable service from the Hotel team. The very comfortable bedroom and use of the excellent Club lounge made our stay very special. We certainly will return again. Sadly, our only complaint was the definition of the Executive Club benefit within the Hotel. Having upgraded from a Deluxe Room to an Executive Room, we expected inclusive admission to the Executive Club Lounge as promoted on the Intercontinental Hotel, Madrid, website. However the Hotel charged 55 euros per day for this facillity. We can only hope that following this review the Hotel Management clearly state the different benefits between a deluxe, executive and executive club room on their website to eliminate future misunderstandings for new guests. February 21, 2013
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