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Rated 4.2 out of 5 by 11 reviewers.
Rated 5.0 out of 5.0 by Best Stay While traveling to Texas and staying at Hotels along the way and back home. This Hotel in Mansfield was the best!! #1 all the way! I was recognized as a PC member, was given a free upgrade ~ The room was excellant!! we loved the space everything about this room was perfect!! The pool area and Breakfast bar were all the best on our journey. I highly recommend this Hotel to other travelers.. The staff was also excellant on top of everything!! If I ever head back to this area, this Hotel is where we are staying hopefully next time for a few more days!! Thank you staff for making this stay one for us to remember.. Thank you! April 29, 2013
Rated 5.0 out of 5.0 by Great place!! Great room, great service, great food!! I highly recommend this hotel out of all the rest in Mansfield! April 22, 2013
Rated 5.0 out of 5.0 by Good value, comfortable room The King Suites were spacious, well equipped and reasonably priced. The bed was very comfortable. April 11, 2013
Rated 4.0 out of 5.0 by Holiday Inn Express I visit this hotel several times a year for business. The staff is great. The rooms are clean. Easy location .. March 11, 2013
Rated 5.0 out of 5.0 by Great Experience Great hospitality experience for me and my family and we stayed several days. All the staff were very accommodating and it was very humbling experience for us as everyone made us feel right at home! March 1, 2013
Rated 4.0 out of 5.0 by comfortable bed, not far from dallas cowboys stadium rooms were nice, but front desk was a little rude. December 24, 2012
Rated 4.0 out of 5.0 by drshg Good rooms and clean, breakfast is good, overall good Holiday Inn Express. December 13, 2012
Rated 1.0 out of 5.0 by Pool should have been shut down, service response poor with problem We try different hotels with indoor pools in the area so our kids can swim during the winter. As soon as we walked in the pool area, it smelled as if the chorine level was really high. Within 20 minutes our kids were coughing badly and their eyes were red. We had to leave the pool. It is the only reason we stayed at the hotel. My husband went to tell the front desk he thought the chemical levels were off and they shouldn't let people swim. The lady at the front desk said she'd call the manager, the pool people wouldn't come until Monday. My husband ran home to get a PH test strip, the PH was extremely high, the chlorine was either so low it didn't read or so high it didn't read, and the alcalinity and the stabilizer readings were too high. He told the front desk. Later that night I overheard another man say to the lady at the front desk that his party had to leave the pool because the air and the water was too irritating. She said she had heard similar complaints and that they tested it, it wasn't testing red yet and they won't shut it down until it's red. She never apologized to him for the inconvenience and almost sounded annoyed that he came to tell her. I called the General Manager on Monday, we had a brief conversation, she needed to research it and she had somewhere she needed to be, since then we've been playing phone tag. So far our experience just continues to be poor. December 11, 2012
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